National Labour Centre Support Officer

3 weeks ago


Sydney, New South Wales, Australia Qube Full time

About Qube

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Qube Ports provides innovative port solutions and logistics services, managing over 40 Australian, New Zealand, and South East Asian ports. As a leading Stevedoring, Bulk Logistics, and Port Management service provider in Australia, Qube Energy/Forestry is a subsidiary of Qube Ports.

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We lead the market in providing purpose-designed solutions for our customers, handling containers, bulk, automotive, and general cargo. Our extensive network supports thousands of onshore wells and rig supply vessels, barges, and offshore construction vessels annually.

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About You

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You will be committed to workplace safety and Chain of Responsibility compliance. We're proud of our 'Zero Harm' initiative and provide extensive on-the-job training to ensure you get home safely at the end of every day.

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As an Equal Opportunity Employer, we encourage women, veterans, and Indigenous peoples of all ages to apply.

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The Role

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This National Labour Centre Support Officer role assists allocators with daily administrative tasks within the national labour centre. The primary objective is to understand the Qube Workforce Management Systems (Microster) and leverage it efficiently.

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Key Responsibilities

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  • Accurately set up new employees in Microster as per employment contracts">
  • Manage Australian and New Zealand inboxes, including assignment and triage of messages">
  • Making amendments to employee rosters as required across all cost centres in Microster">
  • Perform manual Microster processes to support Payroll and the National Labour Centre with timely and accurate allocation and payroll calculation">
  • Conduct audits on data within the workforce management system">
  • Action changes to future rosters by modifying the 'roster designer'">
  • Assist the National Labour Centre Manager with unplanned absence management, including creating letters to be issued to employees">
  • Support WFM Systems Manager with Microster configuration">
  • Create user documentation and process documents">
  • Communicate with sites as directed by the National Labour Centre Allocators">
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Essential Skills & Experience

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We seek individuals with strong time management and organisational skills, excellent written and verbal communication skills, ability to adapt to work in a dynamic environment, strong computer literacy, and attention to detail.

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Why Join Qube?

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We believe our people are our most important asset, driving our organisation's success. At Qube, we offer benefits that cater to your well-being, including discounted health insurance, special paid leave, unlimited access to employee assistance programs, generous parental leave, and more.

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This is an exciting opportunity to join a rapidly growing business and contribute to its continued leadership in the industry.



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