National Labour Centre Support Officer
4 weeks ago
About Qube Ports
Qube Ports is a leading provider of port solutions and logistics services in Australia, New Zealand, and South East Asia. With over 40 ports under management, the company offers bulk and general handling facilities, as well as supply chain logistics services to the energy sector.
The company operates 25 sites for the forestry industry in Australia and New Zealand, making it the leading provider of this service in the region. Qube Ports also provides purpose-designed solutions for customers, handling containers, bulk, automotive, and general cargo.
About You
To be successful in this role, you will need strong time management and organisational skills, excellent written and verbal communication skills, and the ability to be flexible and adaptable to work in a dynamic environment. You will also require strong computer literacy and attention to detail.
Key Responsibilities
- Set up new employees in Microster accurately as per employment contracts.
- Manage Australian and New Zealand inboxes, including assignment and triage of emails.
- Making amendments to employee rosters as required across all cost centres in Microster.
- Perform manual Microster processes that assist Payroll and the National Labour Centre with timely and accurate allocation and payroll calculation.
- Conduct audits on data within the workforce management system.
- Action changes to future rosters by amending the 'roster designer.'
- Assist the National Labour Centre Manager with unplanned absence management, including creating letters to be issued to employees.
- Assist WFM Systems Manager with Microster configuration.
- Create user documentation and process documents.
- Communicate with sites as required at direction of the National Labour Centre Allocators.
Essential Skills & Experience
- Strong time management and organisational skills.
- Excellent written and verbal communication skills.
- Ability to be flexible and adaptable to work in a demanding and dynamic environment.
- Strong Computer literacy.
- Excellent attention to detail.
Why Work at Qube?
At Qube, we value our people and believe they are our most important asset. We offer a range of benefits, including up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery, and more through the Qube Fit program. We also offer discounted health insurance, special paid leave for volunteering activities, unlimited access to an employee assistance program, generous paid parental leave, and access to our wellbeing program.
Estimated Salary: $70,000 - $90,000 per annum
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