Administrative Support Specialist for Labour Operations

4 weeks ago

Sydney, New South Wales, Australia Qube Full time

ABOUT US

At Qube Ports, we provide port solutions and logistics services with bulk and general handling facilities in over 40 Australian, New Zealand and South East Asian ports. Our company manages 25 sites for the forestry industry in Australia and New Zealand and is also the leading provider of supply chain logistics services to the energy sector.

We pride ourselves on providing purpose-designed solutions for our customers, handling containers, bulk, automotive and general cargo.

ABOUT YOU

As a committed team member, you will be dedicated to safety in the workplace and 100% Chain of Responsibility compliance. We're proud of our 'Zero Harm' initiative and provide extensive on-the-job training to ensure you get home safely at the end of every day.

Qube is an Equal Opportunity Employer, and we encourage women, veterans and Indigenous peoples of all ages to apply.

ABOUT THE ROLE

The primary purpose of this Administrative Support Specialist role is to assist the National labour centre allocators with daily administrative tasks within the national labour centre. You will be required to understand the Qube Workforce Management Systems (i.e. Microster).

This role involves:

  • Setting up new employees in Microster accurately as per employment contracts
  • Managing Australian and New Zealand inboxes including assignment and triage of emails
  • Making amendments to employee rosters as required across all cost centres in Microster
  • Performing manual Microster processes that assist Payroll and the National Labour Centre with timely and accurate allocation and payroll calculation
  • Conducting audits on data within the workforce management system
  • Actioning changes to future rosters by amending the 'roster designer'
  • Assisting the National Labour Centre Manager with unplanned absence management, including creating letters to be issued to employees
  • Assisting WFM Systems Manager with Microster configuration
  • Creating user documentation and process documents
  • Communicating with sites as required

ESSENTIAL SKILLS & EXPERIENCE

  • Strong time management and organisational skills
  • Excellent written and verbal communication skills
  • Ability to be flexible and adaptable to work in a demanding and dynamic environment
  • Strong Computer literacy
  • Excellent attention to detail

Benefits include:

  • Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
  • Discounted health insurance
  • Special paid leave to participate in volunteering activities
  • Unlimited access to employee assistance program delivered through TELUS Health
  • Generous paid parental leave
  • Access to Qube wellbeing program

A competitive salary between $55,000 - $65,000 per annum based on experience is on offer for this role. At Qube, we believe in rewarding performance and recognise that our people are our most important asset.

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