Membership Coordinator
14 hours ago
Take your career to the next level at Next Gen Health & Lifestyle Clubs as a Membership Administrator. With a dynamic and fast-paced environment, this role offers numerous opportunities for growth and development.
About the RoleThis is an exciting opportunity to join our team as a Membership Administrator, providing exceptional customer service and supporting membership administration functions. As a key member of our team, you will be responsible for retaining members through every interaction, ensuring seamless communication and resolving any issues that may arise.
We're looking for a highly motivated individual with excellent communication skills, who can build rapport with our valued members and provide top-notch support. You'll be working in a customer sales and retention environment, where no two days are ever the same. If you're self-motivated, enjoy exceeding targets, and thrive in a challenging environment, we want to hear from you
To succeed in this role, you'll need to have:
- Experience in customer sales and/or retention environments;
- Strong customer service and problem-solving skills;
- Well-developed negotiation and objection handling skills;
- Experience working in a team environment;
- Excellent verbal communication skills with the ability to build rapport;
- Reporting capabilities and Excel know-how;
- An excellent track record working with KPIs, targets, and sales goals;
- Debt collection; and Membership-based administration;
- Attention to detail and achieving results.
At Next Gen Health & Lifestyle Clubs, we value our employees and strive to create a positive work environment. As a full-time employee, you'll enjoy complimentary club membership, flexible hours, and career development opportunities. We're committed to investing in our staff and recognizing their hard work and dedication.
About UsNext Gen Health & Lifestyle Clubs is a leading provider of premium health and lifestyle clubs across Australia and New Zealand. We pride ourselves on creating unique experiences for our members, fostering a sense of community and delivering exceptional service. Our team is passionate about helping people achieve their wellness goals, and we're always looking for talented individuals to join our mission.
This is a great opportunity to grow your career in a dynamic and supportive environment. If you're passionate about delivering exceptional customer service, working in a fast-paced environment, and making a real difference in people's lives, we encourage you to apply.
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