Administrative Healthcare Coordinator
4 days ago
We are seeking an efficient and enthusiastic Administrative Healthcare Coordinator to provide administrative support in our Adelaide clinics.
In this patient-facing role, you will be responsible for delivering exceptional customer service while maintaining a professional and caring demeanor.
- You will be the first point of contact for patients, providing timely and accurate responses to inquiries.
- Adaptability is key as you will need to manage competing priorities in a fast-paced environment.
- Apart from scheduling appointments, you will also handle billing, receipts, and data entry with precision.
- Your organizational skills will ensure seamless clinic operations.
- You will work closely with the team to maintain efficient processes.
- Additionally, you will manage patient records and filing of patient notes.
- You may be required to work across multiple sites in Adelaide.
The ideal candidate will have:
- Prior experience in the medical industry or relevant field.
- Strong communication and interpersonal skills.
- Ability to learn new systems and applications efficiently.
- A strong focus on patient care and customer satisfaction.
- Experience working individually or as part of a team.
- Familiarity with patient billing systems and Medicare mechanisms would be advantageous.
- Exceptional phone manner and ability to handle high volumes of inquiries.
- High attention to detail and excellent organisational skills.
As a member of the GenesisCare team:
- You will have opportunities for growth and development.
- Enjoy a great work-life balance with no late nights or weekends.
- Be part of a close-knit culture that encourages your highest potential.
- Benefit from a range of employee perks, including Qantas membership discounts, gym memberships, 12 weeks paid parental leave, and Bupa discounts.
- Contribute to shaping the future of healthcare through innovative cancer treatments and heart disease solutions.
- Work in a fast-paced, agile environment with ample opportunities for learning and growth.
- Access confidential support services for employees and their families.
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