Membership and Membership Retention Coordinator
2 days ago
We are seeking a skilled Membership Administrator to join our team at Next Gen Health & Lifestyle Clubs. This role offers an exciting opportunity to utilize your exceptional customer service skills and experience in membership administration to drive sales and retention efforts.
Key Responsibilities:- Retain members through every interaction, providing top-notch support and services.
- Manage membership administration tasks efficiently, ensuring seamless operations.
To succeed in this role, you will need:
- Experience in customer-facing roles, preferably in sales and/or retention environments.
- Excellent communication and problem-solving skills, with a strong ability to negotiate and handle objections.
- Teamwork and collaboration skills, with a focus on delivering high-quality results.
- Strong analytical and reporting capabilities, with proficiency in Excel.
- A proven track record of working towards targets and meeting sales goals.
- Experience with debt collection and membership-based administration.
- Superb verbal communication skills, with the ability to build rapport with members and colleagues alike.
- Attention to detail and a commitment to achieving results.
We value candidates who are passionate about delivering exceptional customer experiences, thrive in fast-paced environments, and possess a strong work ethic. If you're a motivated individual with a talent for building relationships and driving sales growth, we encourage you to apply.
Working with UsNext Gen Health & Lifestyle Clubs is a dynamic employer that invests in its employees' growth and development. We offer a supportive culture, beautiful facilities, and opportunities for professional advancement. Our employees enjoy complimentary club membership and access to a range of benefits.
Please note: flexible hours and days are required for this role. Proof of right to work in Australia documentation will be required at the first interview. All Next Gen employees require a Working with Children Check (WCC) before commencing.
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