
Luxury Hotel Front Desk Representative
2 weeks ago
At our prestigious hotel, we are seeking a highly skilled and customer-focused individual to join our front desk team as a Luxury Hotel Front Desk Representative.
Job Description
We are looking for someone who is passionate about delivering exceptional service to our guests. As a key member of our team, you will be responsible for providing a warm and welcoming experience for all visitors, responding promptly to guest inquiries, and handling various tasks related to room assignments, check-in/check-out procedures, and other hotel services.
Key Responsibilities:
- Welcome guests and handle their queries with a smile
- Manage room assignments and ensure seamless check-in and check-out processes
- Assist with luggage handling, valet parking, and other guest-related tasks
- Provide detailed information on hotel facilities, services, and local attractions
- Maintain accurate records and reports as required
Required Skills and Qualifications
To excel in this role, you must possess excellent communication and interpersonal skills, a high level of professionalism, and the ability to work effectively in a fast-paced environment. You should have previous experience in a similar role, preferably in a luxury hotel setting. Additionally, you must hold an unrestricted full Australian driver's licence and have unlimited working rights.
Benefits
We offer a competitive hourly rate, free car parking, and opportunities for professional growth and development within our international hotel group.
What We Offer
A dynamic and supportive work environment, regular training and development opportunities, and a chance to work with a global leader in hospitality. If you are passionate about delivering exceptional service and would thrive in a luxury hotel setting, please apply for this exciting opportunity.
Our Commitment to Diversity and Inclusion
We are an inclusive company that values diversity and welcomes applications from candidates with varying backgrounds and perspectives. If you require any adjustments during the recruitment process, please let us know.
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