Luxury Front Desk Ambassador

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

Front Desk Associate

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  • We are seeking a highly skilled and passionate Front Office professional to take on a key role in delivering exceptional customer service.">
  • This is an exciting opportunity for someone who thrives in a fast-paced environment and is committed to maintaining luxury standards.">
  • The ideal candidate will have previous experience in a similar role, excellent communication and interpersonal skills, and a friendly and positive attitude.">
">Key Responsibilities:">
  • ">
  • Deliver personalized and fun customer service while maintaining high levels of professionalism.">
  • Respond promptly to all incoming calls and guest queries in a polite and courteous manner.">
  • Check guests in and out efficiently, using Opera PMS to manage their accounts.">
  • Coordinate daily liaison with departments such as food & beverage and housekeeping for guest movements, requests, and activities.">
">Requirements:">
  • ">
  • Previous experience in a front office or hospitality role is essential.">
  • Previous experience with Opera or Opera Cloud is preferred.">
  • Must be reliable and able to work a rotating roster of day, evening, and night shifts, including weekends and public holidays.">
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Additional Information:

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At our hotel, we believe that delivering great hospitality starts with a team that's passionate about what they do. We offer opportunities to grow and develop your career across our network of hotels, discounted accommodation and dining, and more.

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