Senior Sales Specialist

2 weeks ago

Melbourne, Victoria, Australia Telstra Full time

Job Summary

We're seeking a highly skilled Sales Specialist to join our team at Telstra. As an Acquisition Sales Senior Specialist, you will play a significant role in contributing to the strategic growth of our company and market presence through identifying, developing, and closing high-value, complex technology solutions with our clients.

Your Key Responsibilities:

  • Lead the identification, development, and selling of high-value international solutions into a defined group of existing customers.
  • Develop and implement specific customer account and opportunity plans in support of the company goals and to achieve/exceed your sales target.
  • Identify new sales opportunities and develop sales solutions that leverage your deep customer understanding, awareness of key industry trends, and understanding of the competitor landscape.
  • Leverage deep knowledge in sales and commercial management to accurately forecast, track, and manage sales opportunities (lead identification, qualification, and closure), including meeting reporting requirements for assigned portfolio.
  • Implement effective account governance that includes regular and structured engagement across multiple key customer and Telstra stakeholders.
  • Authentically engage and collaborate within a diverse, multi-stakeholder landscape (e.g., Telstra domestic Client Partners/Account Managers, Business Development Managers, Solution Specialists, Presales & Delivery Teams, technology vendors, and Telstra partners) to translate complex requirements into leading-edge customer solutions.
  • Leverage strong communication skills to represent ideas and solutions to key stakeholders, including C-Level.
  • Use a range of communication and relationship-building skills to establish and manage customer, vendor, and internal relationships, to deliver high customer satisfaction outcomes and to drive the achievement of NPS targets.

Requirements:

  • Minimum of 5 years' experience in complex account management, preferably in the enterprise space (experience in handling global customers is highly desirable).
  • Fundamental technical knowledge of telecommunications and associated technologies.
  • Strong sales planning and execution skills.
  • Experience influencing senior stakeholders - internal and external with the ability to navigate through complex processes.
  • Experience working in a consultative sales process in combination with a technical presales team.
  • Excellent oral and written communication and presentation skills.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process.

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