Executive Team Member
3 weeks ago
Executive Team Member - Melbourne Food Service
About the CompanyHyatt Centric Melbourne is a luxury hotel located in the heart of Melbourne, Australia. We are committed to providing exceptional service and experiences to our guests.
Job DescriptionWe are seeking an experienced Executive Team Member to join our team in Melbourne. The successful candidate will be responsible for assisting the Venues Manager and Restaurant Manager with the smooth and efficient operation of Langlands' Restaurant & Bar, Events and In-Room Dining.
The role involves:
- Running and managing shifts in all outlets as required; buffet breakfast service, lunch and dinner a la carte and events
- Focusing on guests and team member satisfaction and constantly looking at ways to improve the guest and team member experience via feedback channels
- Assisting with the onboarding, training and development of team members, and implementation of training programs
- Monitoring promotional tracking and reporting in a timely manner
- Ensuring guest complaints are handled and communicated in a timely and satisfactory manner
To be successful in this role, you will need:
- Previous proven managerial experience in a premium restaurant or 5-star hotel
- A current Victorian RSA Certificate
- Strong leadership skills with the ability to mentor, coach, train and motivate team members
- A true foodie, with sound Victorian product knowledge
- Excellent communication and interpersonal skills
- Ability to implement learning and development strategies and programs
- The confidence to promote ideas and make sound decisions under pressure
- Flexibility to work on a rotating roster, including weekends and public holidays
As a valued member of our team, you can expect:
- Complimentary and discounted accommodation across Hyatt Hotels worldwide
- Flexible work attire – no stuffy suits
- Free use of Hotel Gym & Pool facilities
- Complimentary barista coffee daily
- Paid Parental Leave Program
- Discounted dining in our Langlands Restaurant and Bar
- Investment in your career development through training, opportunities and mentorship
- Complimentary laundry for work-related items and SNEAKERS
$65,000 - $85,000 per year, depending on experience
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