Customer Service and Sales Specialist

1 month ago


Sydney, New South Wales, Australia Telstra Full time

At Telstra, we're seeking a Customer Service and Sales Specialist to join our team in Castle Towers. As a Retail Consultant, you'll deliver an exceptional customer experience, providing solutions to customers' telecommunications needs.

About the Role

We're an iconic Aussie brand with a global footprint, and our purpose is to build a connected future for everyone. As a Customer Service and Sales Specialist, you'll be a key contributor to this vision, working in a fast-paced retail environment to identify customers' needs and deliver tailored solutions.

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive in-store experience
  • Identify customers' telecommunications needs and deliver tailored solutions
  • Stay up-to-date with the latest cutting-edge tech and gadgets
  • Work collaboratively with the team to achieve sales targets and KPIs

About You

  • You're passionate about delivering exceptional customer service
  • You're a team player, with a drive to achieve sales targets and KPIs
  • You're hungry to learn and grow within the role
  • You have experience in a customer-facing role


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