Sales and Customer Engagement Specialist
12 hours ago
**About Metricon Homes in South Australia**
Metricon Homes is the largest home builder in Australia, with a proven track record of delivering high-quality homes to satisfied customers.
As a Sales and Customer Engagement Specialist, you will play a key role in supporting our sales team in Adelaide, working closely with experienced consultants to provide exceptional customer service and support.
We are looking for an enthusiastic and motivated individual who is passionate about delivering outstanding results and building strong relationships with our valued customers.
**Key Responsibilities:**
- Support senior colleagues in selling products and solutions, managing customer relationships, and executing sales activities
- Develop a thorough knowledge of our sales methodology and process, and execute it with excellence in your allocated area of responsibility
- Provide administrative support to senior colleagues as instructed, including competitor activity reports and ordering supplies
- Attend team meetings on time and contribute positively to discussions
- Deliver a quality service to customers, identifying opportunities to secure new business or retain existing customers
- Investigate and resolve customer queries, providing timely and effective solutions
- Develop and maintain a comprehensive understanding of our organization's products and services to confidently deal with customer inquiries
- Ask relevant questions to evaluate customer interest and identify areas requiring further information or explanation
**Benefits and Opportunities:**
- A competitive salary of AU$60,000 - AU$80,000 per annum, based on experience and qualifications
- The opportunity to progress your career within our sales team, with training and development programs available to enhance your skills and knowledge
- A supportive management team that prioritizes employee well-being and provides a positive work environment
- Ongoing learning and development opportunities to build your skills and reach your potential
- No two days are the same, with diverse tasks and challenges to keep your role engaging and rewarding
- Exclusive access to building discounts, supplier/trade discounts, and retail discounts with big name brands through our rewards platform
**Requirements:**
- Good interpersonal skills and the ability to guide valued customers
- Emerging tactical, analytical, negotiation, and customer-centric skills
- The capacity to learn quickly in a highly technical and compliant industry sector
- The ability to work under pressure with multiple tasks/projects to meet critical deadlines
**What We Offer:**
- A national police check will be required for the successful applicant
- A dynamic and supportive work environment with opportunities for growth and development
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