Service Delivery Specialist

1 week ago

Sydney, New South Wales, Australia Otis College of Art and Design Full time

As a Service Solution Specialist at Otis, you will play a key role in driving sales growth and customer satisfaction.

About the Role

This is a permanent position reporting to the Service Support Manager. The main goal of this role is to achieve sales growth through developing a customer prospect pipeline focusing on winning new maintenance contracts, with additional responsibility for selling incremental repair projects.

Key Responsibilities
  • Manage a portfolio of elevator units by maintaining good working relationships with existing customers.
  • Serve as primary contact for timely resolution of customer needs surrounding inquiries.
  • Develop new customers via cold calling, networking, bids, and tenders.
  • Develop your own sales strategy to achieve sales targets.
  • Use Otis' sales tools to track opportunities, pipeline, and forecast sales results effectively.
  • Conduct sales negotiations and close deals.
  • Collaborate with fellow team members, including other sales representatives and field colleagues.
What You Need to Succeed
  • A Bachelor's or Master's degree in Business, Engineering, or equivalent.
  • Experience working within a large, matrixed company environment and proven sales track record for developing and selling large deals.
  • Sales experience within the Lift or Engineering industry will be preferred.
  • Hold a valid driver's license.
  • Initial experience in the sale of technical service agreements.
  • Have a strong customer and service orientation, including excellent interpersonal skills.
  • Have a high level of commitment and reliability.
  • Target-focused, able to work at pace in a demanding, complex corporate organization.
Benefits
  • Competitive base salary of AUD $120,000 per annum.
  • Quarterly paid sales incentive.
  • Access to funded study schemes such as our industry-leading Employee Scholarship Program.
  • A culture that encourages innovative ideas and appreciates our talent is the key to our success.
About Us

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

  • Service Delivery Specialist

    1 month ago

    Sydney, New South Wales, Australia Interactive Full time

    Service Delivery SpecialistAt Interactive, we are seeking a highly skilled Service Delivery Specialist to join our team. As a key member of our technical support team, you will be responsible for providing Level 1 technical support to our customers across Australia.Provide first call resolution or fulfillment where possible to meet agreed Service Level...

  • Service Delivery Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    Job OpportunityWe are seeking a skilled Service Delivery Specialist to join our team at Telstra.About the RoleAs a Service Delivery Specialist, you will provide exceptional service to our customers by delivering seamless service rectification and product installations.Key ResponsibilitiesDeliver high-quality service rectification and product installations to...

  • Service Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia MBC Recruitment Full time

    Job SummaryWe are seeking a Service Delivery Specialist to join our team in Armidale NSW. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and the community.About the RoleThis is an excellent opportunity for a customer-focused individual to work with a dynamic team and contribute to...

  • Customer Service Delivery Specialist

    1 month ago

    Sydney, New South Wales, Australia Symbio Holdings Limited Full time

    Job Title: Customer Service Delivery SpecialistSymbio Holdings Limited is seeking a skilled Customer Service Delivery Specialist to join our team. As a key member of our customer-facing team, you will be responsible for the end-to-end management of customer provisioning and delivery orders.Key Responsibilities:Ensure the timely and accurate fulfillment of...

  • IT Service Delivery Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About Pyramid Global TechnologiesWe are seeking a highly skilled IT Service Delivery Specialist to join our team.Job Description:The ideal candidate will have 5-8 years of experience in IT service management, with expertise in IT service operation, customer-first approach, ITIL, CCB, and SLA.Responsibilities:* Ensure seamless IT service delivery to meet...

  • Service Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia BGIS Full time

    About BGIS: As a leading provider of facilities management and real estate services, we are committed to delivering exceptional experiences for our clients. Our team is dedicated to creating value through innovative solutions and seamless execution.Salary Range: AU$55,000 - AU$65,000 per annumJob Overview: We are seeking an experienced Service Delivery...

  • Senior Service Delivery Specialist

    1 week ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Transformative Banking SolutionsThe Commonwealth Bank of Australia seeks a highly skilled Senior Service Delivery Specialist to drive transformative banking solutions. This role offers a competitive salary of $120,000 per annum.About the RoleThis is a pivotal position within Business Banking (BB) Technology, providing technology solutions to Business Banking...

  • Technical Service Delivery Specialist

    1 week ago

    Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time

    Job OverviewWe are seeking a highly skilled Technical Service Delivery Specialist to join our team at the Commonwealth Bank of Australia.This is a full-time role that offers a competitive salary range of $120,000 - $180,000 per annum, depending on experience.ResponsibilitiesTo manage and maintain the service delivery environment, ensuring reliability and...

  • Customer Service Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia TempNet Full time

    We are seeking a reliable Customer Service Delivery Specialist to join our team at TempNet. This role involves delivering products to customers in the Sydney area, utilizing a safe and timely manner.The ideal candidate will have a current NSW driver's license, a clean driving record, strong time management and customer service skills, and the ability to lift...

  • Enterprise Batch Services Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job Overview: Talent International seeks a highly skilled Enterprise Batch Services Delivery Specialist to lead the transition of batch processing services from an external provider to our internal operations, focusing on seamless migration, workflow optimization, and operational reliability.

  • Service Delivery Operations Specialist

    3 weeks ago

    Sydney, New South Wales, Australia MSS Security Pty Ltd Full time

    About the CompanyMSS Security Pty Ltd is a leading security company in Australia, with a national footprint across the country.We have unrivalled experience in delivering high-quality service and protecting some of Australia's highest-profile sites. To find out more about our services, visit our website at www.msssecurity.com.au.CultureWe focus on developing...

  • Service Delivery Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Epson Full time

    At Epson Australia, we're committed to delivering exceptional post-sales support for our customers in Australia and New Zealand.We're looking for a skilled Service Delivery Specialist to join our team. In this role, you'll be responsible for providing technical and administrative support to our customers, ensuring they receive the highest level of...

  • HVAC Specialist

    1 week ago

    Sydney, New South Wales, Australia My People Solutions Full time

    At My People Solutions, our client is a rapidly expanding residential and commercial installer and servicing provider of quality air conditioning and HVAC units.About the RoleAs an HVAC Specialist - Service Delivery, you will provide exceptional customer service to clients from initial contact to installation completion, developing strong relationships and...

  • Customer Service Delivery Specialist

    1 month ago

    Sydney, New South Wales, Australia William Grant & Sons Full time

    Job OverviewWe are seeking a highly skilled Customer Service Delivery Specialist to join our team at William Grant & Sons.Main Responsibilities:Deliver exceptional customer service by ensuring timely order processing and efficient issue resolution.Partner with warehousing teams to prioritize positive customer outcomes, including on-time dispatch and...

  • Technical IT Service Delivery Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Cognizant Full time

    About CognizantCognizant is a leading professional services company that helps clients transform their business, operating, and technology models for the digital era.Job OverviewWe are seeking a highly skilled Technical IT Service Delivery Specialist to join our team. As a key member of our service delivery group, you will be responsible for providing...

  • Service Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Kincare Full time

    About the RoleWe are seeking a skilled Service Delivery Specialist to join our team at Kincare. This is a permanent full-time opportunity, and you can be based in any location across Australia.The overall objectives of this role include:Drive Business Growth: Maximise billable hours within scope whilst supporting CHSP customer journeys.Collaborate with...

  • Batch Services Delivery Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Talent International Full time

    Job DescriptionWe are seeking a skilled Batch Services Delivery Specialist to drive the transition of batch processing services from an external provider to our internal operations.Key Responsibilities:Facilitate the migration of batch processing services, develop detailed transition plans, and ensure effective knowledge transfer to internal teams.Configure...

  • IT Delivery Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Pyramid Global Technologies Full time

    About Pyramid Global TechnologiesOverview:We are looking for an experienced IT delivery specialist to join our team. This is a challenging role that requires strong technical skills and excellent communication abilities.Salary: $120,000 - $180,000 per annumJob Description:This role will be responsible for delivering large-scale IT projects across various...

  • Programme Delivery Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Talenza Full time

    Talenza has been engaged by one of Australia's leading banks to source a Programme Delivery Specialist to join their Team.The Role:As the Programme Delivery Specialist, you will lead and oversee the delivery of data transformation projects within a major Customer Mastering Initiative. This is a key role in driving the execution of complex data systems...

  • Senior Service Delivery Specialist

    1 week ago

    Sydney, New South Wales, Australia Telstra Full time

    Job OverviewWe are seeking a skilled and experienced Senior Service Delivery Specialist to join our team in delivering exceptional customer experiences across various locations in New South Wales and the Australian Capital Territory.Estimated Salary: AU$70,000 - AU$90,000 per annumThis role offers a competitive salary, along with a comprehensive benefits...