Customer Service Specialist

1 week ago


Sydney, New South Wales, Australia Scorptec Full time
About the Role

We are seeking a highly skilled Customer Service Specialist to join our team at Scorptec. As a Retail Sales Assistant, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries via phone, email, or in-person.
  • Assist customers with sales orders, quotes, and product recommendations.
  • Manage point-of-sale processes and handle stock for customer orders.
  • Facilitate store marketing and stock management, in-store displays, and demos.
  • Train in different departments to broaden experience and skills.

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years' experience in customer-facing roles, preferably in retail or customer service.
  • A passion for technology and technical knowledge about IT hardware and PC systems.
  • Excellent communication skills, both written and verbal.
  • A can-do attitude and willingness to assist in the operation of the branch.

About Scorptec

Scorptec is a leading provider of IT solutions and services. We pride ourselves on delivering exceptional customer service and support to our clients.

Salary and Benefits

The successful candidate will receive a competitive salary package, including a base salary of $60,000 per annum, plus superannuation and other benefits.



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