Customer Experience Advocate
1 week ago
Plenti is a fintech lender that prioritizes customer satisfaction, offering faster and fairer loans through its advanced technology. The company's dynamic and innovative environment has enabled it to take market share from established players in the personal lending, renewable energy, and automotive finance sectors.
We are seeking an experienced Customer Support Specialist to join our Operations team. This role involves communicating with customers via phone and email, resolving their queries, and providing them with suitable solutions. Key responsibilities include:
• Displaying empathy and professionalism while interacting with customers
• Becoming knowledgeable about Plenti's products and services to enhance customer experiences
• Ensuring compliance with regulatory requirements and Plenti's best practice guidelines
• Collaborating with colleagues to achieve team goals and objectives
This is an excellent opportunity for a recent graduate or someone looking to transition into a career in financial services. Ideal candidates possess exceptional communication skills, can multitask efficiently, and are confident problem-solvers. We offer flexible working hours (8:30am – 5pm Monday to Friday) and opportunities for professional growth and development as we expand our operations.
The successful candidate will be part of a high-performing, diverse, and collaborative team that prioritizes innovation and entrepreneurship. Our culture encourages continuous learning and skill development through volunteer and study leave, monthly social events, and office snacks. We strive to create an inclusive work environment by embracing diversity and providing reasonable adjustments for employees with disabilities.
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Customer Relationship Advocate
7 days ago
Adelaide, South Australia Tpg Telecom Full timeAt TPG Telecom, we believe in the power of meaningful relationships to support vibrant, connected communities. As our valued Customer Relationship Advocate, you will play a vital role in retaining and growing our existing customers.The ideal candidate will have sales / telephone account management experience, proven negotiation and communication skills, as...
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Customer Experience Advocate
7 days ago
Adelaide, South Australia Singtel Group Full timeAbout UsAt Singtel Group, we strive to be Australia's most loved everyday brand. Our goal is ambitious, yet achievable.
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Customer Experience Consultant
1 month ago
Adelaide, South Australia REO Group Full timeJob DescriptionLocation: Not SpecifiedRole Highlights:Fleet Complete, a leading telematics provider, is seeking a Customer Success Specialist to join their team. This role is ideal for a customer-obsessed professional who can deliver exceptional service and drive business growth.Role Overview:The Customer Success Specialist will serve as the primary point of...
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Customer Success Advocate
3 weeks ago
Adelaide, South Australia REO Group Full timeAbout Fleet CompleteFleet Complete is a multinational telematics provider dedicated to delivering exceptional customer experiences.Salary and BenefitsThe successful candidate can expect a highly competitive salary in the range of $80,000 - $120,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Customer Success Specialist to...
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Customer Relations Advocate
4 weeks ago
Adelaide, South Australia Plenti Full timeAbout the RoleWe are seeking a highly motivated Customer Support Specialist to join our team at Plenti. As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and solutions to their queries and concerns.Key ResponsibilitiesProvide high-quality customer support via phone, email, and other...
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Customer Service Advocate
4 weeks ago
Adelaide, South Australia Suncorp Group Full timeOur Terri Scheer brand is a market leader in Landlord Insurance, looking for a customer-focused individual to join our team in Adelaide.This full-time Sales and Service role (37.5 hours per week) involves working Monday to Friday, with rotating start times between 8:00 AM and 9:30 AM.Key Responsibilities:As a Sales and Service Consultant, you will connect...
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Customer Success Advocate
2 weeks ago
Adelaide, South Australia Plenti Full timeAbout PlentiPlenti is a fintech lender that provides faster and fairer loans by leveraging its advanced technology. As a dynamic and innovative business, we are growing strongly in the personal lending, renewable energy, and automotive finance markets.We seek to recruit smart and capable people who can take ownership of their roles to help our business...
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Customer Experience Specialist
1 month ago
Adelaide, South Australia IAG Full timeAbout OpportunityWe are seeking Expressions of Interest for multiple Sales & Service consultants for our future intakes in Adelaide.Working from both your home and the office, you'll be the first point of contact for new and existing customers and focused on converting inquiries into sales and retention outcomes.You'll be working in a high-energy...
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Community Justice Advocate Solicitor
2 weeks ago
Adelaide, South Australia Community Justice Services SA Full timeJob DescriptionWe are seeking a motivated and dedicated Community Justice Advocate Solicitor to join our general legal team at our Christies Beach office.This role offers the opportunity to make a tangible difference in the community by supporting those in need, including people with disabilities and mental health challenges.As a Community Justice Advocate...
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Compensation Claims Advocate
4 weeks ago
Adelaide, South Australia EML (Employers Mutual Limited) Full timeEML is a leading Workers Compensation and Personal Injury Claims Management business, dedicated to helping people get their lives back through ongoing support during their return-to-work journey.We foster a learning culture that allows for continuous investment in our employees, ensuring a long-term career here at EML.As a Compensation Claims Advocate,...
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Expert Customer Advocate
4 weeks ago
Adelaide, South Australia Singtel Group Full timeJob Overview:We are seeking a highly skilled and empathetic Specialist Care Lead to join our team in Adelaide. As a key member of our community, you will be responsible for handling complex customer inquiries, ensuring timely and professional resolutions, and providing exceptional customer experiences.About the Role:The Specialist Care Lead plays a pivotal...
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Eyesight Expert and Customer Advocate
3 weeks ago
Adelaide, South Australia National Pharmacies Full timeAbout Optical Dispenser Role at National PharmaciesWe are seeking a skilled Optical Dispenser to join our Marion Optical team. As an Optical Dispenser, you will play a critical role in enabling us to fulfill our purpose of Caring for People, Enabling Health and Inspiring Wellness.Key Responsibilities:Customer Service: Provide exceptional customer service,...
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Cycling Expert and Customer Advocate
3 weeks ago
Adelaide, South Australia 99 Bikes Full timeAbout 99 BikesWe are the largest retailer of bikes in Australia, with a rapidly growing business that values our people and provides multiple avenues for progression and long-term careers.Compensation PackageThe base salary for this role is $60,000 per annum, with a generous bonus system. Our mechanics also earn a share of workshop profits and are paid for...
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Digital Content and Experience Manager
2 weeks ago
Adelaide, South Australia National Pharmacies Full timeWe are seeking a highly skilled Digital Content and Experience Manager to join our team at National Pharmacies. This is an exciting opportunity to work with a reputable South Australian organisation that advocates for making quality healthcare more accessible and affordable to more people.About the RoleAs a Digital Content and Experience Manager, you will...
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Customer Experience Manager
3 weeks ago
Adelaide, South Australia National Pharmacies Full timeLead OTC Team and Deliver Exceptional Customer ServiceAbout Us:National Pharmacies has been caring for the community with a vision of creating a healthier nation for over 100 years. As a market leader in the dynamic healthcare industry, we prioritise our members' and customers' needs through extraordinary customer service.We are seeking an experienced...
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Customer Experience Associate
4 weeks ago
Adelaide, South Australia Blue Illusion Full timeWe are seeking a Part-Time Customer Experience Associate to join our dynamic team at Blue Illusion's Rundle Mall boutique in Adelaide, Australia. This role involves working 11 hours per fortnight with additional hours available during peak trade and to cover leave.As a Customer Experience Associate, you will be an integral part of creating a unique and...
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Customer Experience Specialist
3 weeks ago
Adelaide, South Australia People2People Full timeCustomer Service Officer OpportunityWe are seeking a skilled and experienced Customer Service Officer to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers via phone and email.About the RoleThis is a fast-paced position that requires a high level of attention to detail and...
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Customer Experience Representative
2 weeks ago
Adelaide, South Australia Randstad Full timeAbout the RoleWe are seeking a motivated Customer Service Officer to join our team in providing exceptional customer service. This is a permanent part-time opportunity, ideal for individuals who can adapt to various shifts and schedules.Key Responsibilities:Deliver outstanding customer experience through face-to-face interactionsMaintain compliance with...
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Customer Experience Ambassador
1 week ago
Adelaide, South Australia Skycity Entertainment Group Full timeCustomer Experience AmbassadorWe are seeking an exceptional Customer Experience Ambassador to join our Front Office team at Skycity Entertainment Group. As a Customer Experience Ambassador, you will be the face of our luxury hotel, delivering unparalleled service to our guests and exceeding their expectations in every interaction.In this role, you will be...
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Customer Experience Strategist
3 weeks ago
Adelaide, South Australia Optus Full timeAt Optus, we're committed to delivering exceptional customer experiences. As a Specialist Care Lead, you'll play a pivotal role in crafting and implementing strategies that drive satisfaction and loyalty.The position requires expertise in handling complex situations, often involving vulnerable customers. You'll work closely with internal teams, external...