Customer Experience Specialist

4 weeks ago


Adelaide, South Australia IAG Full time

About Opportunity

We are seeking Expressions of Interest for multiple Sales & Service consultants for our future intakes in Adelaide.

Working from both your home and the office, you'll be the first point of contact for new and existing customers and focused on converting inquiries into sales and retention outcomes.

You'll be working in a high-energy environment, while handling challenging customer conversations and evolving with the businesses changing needs.

About You

  • Previous customer experience, for example, sales, hospitality or retail.
  • A willingness to learn, develop and self-motivate.
  • Solutions focused, with the ability to think critically and analyse specific situations.
  • Basic computer skills – ability to troubleshoot basic tech.

About Us

We're a tech and research facility, a hub for climate change experts and a centre of resilience design.

We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life's moments hit hardest.

You'll know our brands – NRMA Insurance, CGU, WFI, AMI, NZI, and State Insurance to name a few.

We're ready to grow your career, acknowledge every part of you, recognise your brilliance, lead you with purpose and help you live your own purpose through us.

What's Next?

Click the 'Apply' button to go through the application process, a quick assessment and possibly a video question.



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