Customer Experience Ambassador
1 day ago
We are seeking an exceptional Customer Experience Ambassador to join our Front Office team at Skycity Entertainment Group. As a Customer Experience Ambassador, you will be the face of our luxury hotel, delivering unparalleled service to our guests and exceeding their expectations in every interaction.
In this role, you will be responsible for providing a warm welcome to our guests, facilitating smooth check-in and check-out processes, and ensuring that all guest needs are met with a smile. You will work closely with our hotel teams to provide exceptional experiences, from recommending dining options to arranging special requests.
To succeed as a Customer Experience Ambassador, you will possess excellent communication skills, a passion for customer service, and the ability to think on your feet. You will be a natural problem-solver, able to handle challenging situations with ease and maintain a positive attitude under pressure.
As a valued member of our team, you can expect a competitive salary range of $60,000 - $80,000 per annum, plus benefits such as free meals, dry cleaning services, and discounted parking. If you are a people person who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
About Skycity Entertainment Group
SkyCity is a leading entertainment group with a portfolio of iconic properties across Australia. Our hotels offer luxurious accommodations, fine dining restaurants, and world-class gaming facilities. As a Customer Experience Ambassador, you will be part of a dynamic team that prioritizes exceptional customer service and strives to exceed guest expectations.
Why Join Us?
At Skycity, we value diversity and inclusivity, offering a workplace where everyone feels welcome and empowered to shine. We believe in developing our people through training and mentorship programs, helping them grow their careers and achieve their goals.
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