Customer Experience Associate

4 days ago


Adelaide, South Australia Blue Illusion Full time

We are seeking a Part-Time Customer Experience Associate to join our dynamic team at Blue Illusion's Rundle Mall boutique in Adelaide, Australia. This role involves working 11 hours per fortnight with additional hours available during peak trade and to cover leave.

As a Customer Experience Associate, you will be an integral part of creating a unique and stylish experience for our customers while fostering strong community values. You will be responsible for processing deliveries, ensuring inventory is stocked and organized, fulfilling online orders, providing excellent customer service, and assisting with visual merchandising to create an appealing in-store environment.

Key Responsibilities:

  • Process deliveries and maintain stock levels to ensure efficient inventory management.
  • Fulfill online orders accurately and promptly to meet customer expectations.
  • Collaborate with the sales team to achieve exceptional customer satisfaction through product recommendations and personalized service.
  • Contribute to visual merchandising efforts to create an engaging and attractive store display.
  • Develop and maintain relationships with customers, understanding their needs and preferences to provide tailored solutions.

Benefits and Perks:

  • A competitive hourly rate of $25-$30 AUD (dependent on experience).
  • The opportunity to work with a French-inspired brand renowned for its high-quality products and loyal customer base.
  • An employee referral program and employee assistance program to support your well-being and career growth.
  • A clothing allowance and incentives to reward your performance and contributions.
  • The chance to be part of a dynamic team where every day brings new challenges and opportunities.


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