
Strategic Workforce Planning Professional
13 hours ago
Job Title: Workforce Planning Specialist
Job DescriptionWe are seeking an experienced Workforce Planning Specialist to join our team. As a key member of our Business Support Team, you will play a pivotal role in the embedding of workforce planning within our organization.
You will contribute to the development of our system and become a source of knowledge and expertise. Your responsibilities will include documenting procedures, understanding systems, and ensuring consistency in processes across multiple teams.
Key Responsibilities- Motivate and inspire colleagues on the benefits of workforce planning while demonstrating commitment to our values, decision pillars, and leadership principles.
- Demonstrate active operations management balancing cost, quality, and service to provide an improved level of service and experience for members.
- Engage with leaders to understand the impact of activities that drive the yearly forecast of volumes.
- Contribute to the development of workforce planning frameworks, including tactical and strategic tools.
- Design and document workforce planning processes.
- Workforce planning skills and advanced MS Excel analytical and modelling skills to create and present detailed reports.
- Ability to document work instructions on how workforce planning functions and how to use the system from both workforce planning and business usage.
- Strong stakeholder management skills, with the ability to engage effectively at all levels.
- Experience with change management and communication.
- An ability to work autonomously and pro-actively without supervision and to set own work plan to meet deadlines.
We offer generous leave entitlements and promote a blended working environment in which all roles can flex. We also support ongoing learning, coaching, and training, as well as career opportunities across our expanding global organization.
OthersWe cultivate a workplace that champions safety, respect, inclusiveness, and diversity. If you require any reasonable adjustments to the recruitment process or the role, please let us know.
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