Local Community Engagement Specialist

3 weeks ago


Hornsby, New South Wales, Australia Medibank Private Limited Full time

Medibank Private Limited is committed to creating a workplace that brings fulfillment and joy. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

We believe that living and servicing customers locally enhances connection and trust. Conversations are richer, support is more personalised, and it increases Medibank's ability to fully immerse in local communities right across Australia. This results in longer and more sustainable relationships with our customers, and in turn, more fulfilling work for our people.

We have an exciting opportunity for a Sales and Customer Service Consultant to join our team at our Hornsby Store. As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community. You possess a cross-set of skills and diversity that equip you to solve a range of standard day-to-day problems, and to serve local customers in the communication channels of their choice.

Our ideal candidate is curious, creative and enjoys taking accountability for delivering results. You adapt easily to new challenges and pivot quickly to ensure that your customers are always front of mind. You are self-motivated and results-focussed, with a strong sense of diligence when providing products and services to your customers.

We offer a range of benefits, including flexible working arrangements, access to skills development and career pathways, and a supportive environment that values your well-being. Our salary for this role is estimated to be around $80,000 - $100,000 per annum, depending on experience. If you are a customer service extraordinaire and want to continue to help and support your local community through a multi-channel approach, we would love to hear from you.

At Medibank, we understand that work means different things to everyone. We know happy, healthy people make great teams, and great teams put more heart into each customer and patient interaction. That's why we're reinventing work.



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