Senior Compliance and Sales Enablement Manager

2 weeks ago

Melbourne, Victoria, Australia HOBAN Recruitment Full time

At HOBAN Recruitment, we are seeking a Senior Compliance and Sales Enablement Manager to join our team in Australia. This exciting opportunity offers a competitive salary of AUD 120,000 - 150,000 per annum, depending on experience.

About the Company

We are a leading business specialising in Share Broking, Advisory, and Fintech Investment platforms. Our company culture values innovation, collaboration, and excellence, providing an ideal environment for professional growth.

Job Description

This senior role involves ensuring high standards of sales effectiveness, service quality, and compliance across the organisation. Key responsibilities include:

  • Sales Enablement: Provide in-depth coaching and training for sales and service teams to enhance performance, including live monitoring and real-time feedback.
  • Compliance Management: Review and audit sales processes for compliance with regulations, offering performance feedback, and managing AFSL compliance requirements.
  • Training and Development: Design and deliver tailored compliance and product training programs to ensure team members are informed and compliant.
  • Risk Assessment and Change Management: Lead compliance reviews, risk assessments, and change management initiatives in response to regulatory changes.
Required Skills and Qualifications

To be successful in this role, you will require:

  • A minimum of 5 years' experience in a similar role within a call centre or financial services environment, with a strong focus on sales enablement, training, quality, and compliance.
  • Tertiary education in Law, Commerce, Finance, Economics, or Business preferred; RG146 accreditation is beneficial.
  • Proven experience in managing compliance within financial services, with a solid understanding of AFSL Compliance Management for both retail and wholesale clients.
  • Strong leadership and people management skills with the ability to provide impactful coaching and feedback.
  • Excellent problem-solving, organisational, and multitasking abilities.
  • Proficiency in MS Office Suite and experience with quality monitoring data management systems.
  • Strong verbal and written communication skills, with the ability to engage effectively with various stakeholders.
Benefits

We offer a supportive work environment, opportunities for career growth, and a competitive salary package.

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