IT Infrastructure Support Specialist
4 weeks ago
Job Title: IT Infrastructure Support Specialist
About the Role:
Susquehanna International Group (SIG) is seeking an IT Infrastructure Support Specialist to join our Sydney office. In this role, you will provide high-level support and customer service to our team, working closely with colleagues locally and internationally to deliver projects and solutions within the APAC region.
Key Responsibilities:
- Provide technical support for desktops, networks, and other office technologies
- Collaborate with specialist engineers to implement, maintain, and support IT infrastructure
- Work with teams across the organization to manage scalable and highly performant systems
- Identify and resolve technical issues, using logical thinking and troubleshooting skills
- Stay up-to-date with the latest technologies and best practices in IT infrastructure support
Requirements:
- 2+ years of experience in supporting office technologies
- Excellent communication and collaboration skills
- Great troubleshooting ability and logical thinking
- Knowledge of Microsoft Windows, Active Directory, DNS, DHCP, SCCM, and MS Office Suites
- Basic understanding of network concepts (routing, VLANs, firewalls, etc.)
About Us:
Susquehanna International Group is a global quantitative trading firm that values technology and innovation. We offer a rewarding environment for individuals who enjoy delivering solutions and providing high-level support. If you are a naturally curious and relentless problem solver, we encourage you to apply for this exciting opportunity.
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