Infrastructure Support Specialist

4 weeks ago

Sydney, New South Wales, Australia Thoughtworks Full time

Job Summary

We are seeking a highly skilled Infrastructure Support Specialist to join our team at Thoughtworks. As an Infrastructure Support Specialist, you will play a critical role in ensuring the reliability and performance of our infrastructure and services.

Key Responsibilities

  • Monitor and analyze system performance to identify areas for improvement
  • Collaborate with cross-functional teams to resolve incidents and implement solutions
  • Develop and maintain runbooks and documentation to ensure knowledge sharing and consistency
  • Implement automation and infrastructure as code to improve efficiency and reduce human error
  • Work closely with the Service Reliability Engineering team to design and implement reliable systems and processes

Requirements

  • Strong understanding of infrastructure as code and automation tools
  • Experience with monitoring and logging tools such as Datadog and Prometheus
  • Knowledge of containerization and orchestration tools such as Docker and Kubernetes
  • Strong problem-solving and analytical skills
  • Excellent communication and collaboration skills

About Thoughtworks

Thoughtworks is a global software consultancy that helps organizations design, develop, and deliver innovative technology solutions. We are committed to delivering high-quality software and services that meet the needs of our clients and their customers.

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