Hearing Health Administrator

13 hours ago

Toowoomba, Queensland, Australia beBeeClient Full time $60,000 - $90,000
Administrative Support Professional

We are seeking a dedicated and hands-on customer service professional to join our team.

About the Role

This permanent full-time position involves providing exceptional service to our predominantly older clientele and helping them manage their hearing health in this diverse client-facing role. Full training and ongoing support provided.

Key Responsibilities
  • Welcome and manage clients' experiences for optimal outcomes
  • Schedule and confirm appointments for clients
  • Provide administrative support to clinicians (audiologists/audiometrists)
  • Efficiently manage day-to-day clinic operations
  • Learn and competently use various software and applications
Requirements
  • Possess a passion for delivering an amazing client experience
  • Excel in communication and active listening skills
  • Demonstrate resilience, self-motivation, and energy
  • Show excellent organisational and time management skills
  • Be able to work autonomously and effectively within a team
  • Focus on results and achieving the best possible outcomes for both the organisation and clients
  • Have intermediate computer skills
  • Show interest in learning about features and basic repair/maintenance of hearing aids
  • Prior experience in customer service/administration is desirable
What's in it for You?
  • Competitive remuneration package including base salary plus monthly performance bonuses
  • Salary packaging options
  • Paid Parental Leave
  • Uniform Allowance
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program
  • Access to the LinkedIn Learning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values-driven and people-centred culture
  • Being part of a dynamic and supportive team with a company at the forefront of innovation
  • A genuinely rewarding role with purpose and meaning

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