Hearing Health Advocate
4 days ago
Empowering individuals to achieve their full potential is at the heart of our organization. As a dedicated Client Service Associate, you will play a pivotal role in delivering exceptional service to our clients, enabling them to take control of their hearing health.
This is a part-time position requiring 15.2 hours per week, scheduled between Monday and Tuesday, from 9:00 am to 4:30 pm. You will work closely with our team to ensure our clients receive the best possible experience.
Your key responsibilities include:
- Welcome and manage client experiences for optimal outcomes
- Schedule and confirm appointments for our clients
- Provide administrative support to our clinicians (Audiologists/Audiometrists)
- Efficiently manage day-to-day clinic operations, including opening and closing procedures
- Manage the clinic phone line and shared email inbox
- Billing clients correctly and taking payments
- Learn and competently use a range of software and applications
To succeed in this role, you will need:
- Prior experience in face-to-face customer service and/or administration roles
- A passion for delivering an amazing client experience
- Excellent communication and active listening skills
- Resilience, self-motivation, and lots of energy
- Excellent organisational and time management skills
- Ability to work autonomously and effectively within a team
- Focus on results and the best possible outcomes for both our clinic and our clients
- Intermediate computer skills
- An interest in learning about features and basic repair/maintenance of hearing aids
In return, you can expect a competitive remuneration package, including a base salary plus monthly performance bonuses, salary packaging options, uniform allowance, paid parental leave, and access to discounts from various retailers via our employee benefits platform.
We offer a values-driven and people-centered culture that values growth and development opportunities for all employees.
-
Client Care Representative
3 days ago
Toowoomba, Queensland, Australia Connect Hearing Australia Full timeClient Care Representative | Clinical Administration | PT - GoondiwindiJoin to apply for the Client Care Representative | Clinical Administration | PT - Goondiwindi role at Connect Hearing AustraliaClient Care Representative | Clinical Administration | PT - Goondiwindi3 days ago Be among the first 25 applicantsJoin to apply for the Client Care Representative...
-
Client Care Representative
2 days ago
Toowoomba, Queensland, Australia Connect Hearing Australia Full timeClient Care Representative | Clinical Administration | PT - GoondiwindiJoin to apply for the Client Care Representative | Clinical Administration | PT - Goondiwindi role at Connect Hearing AustraliaClient Care Representative | Clinical Administration | PT - Goondiwindi3 days ago Be among the first 25 applicantsJoin to apply for the Client Care Representative...
-
Toowoomba, Queensland, Australia Darling Downs Hospital And Health Service Full timeAre you a strong leader with deep knowledge of Aboriginal and Torres Strait Islander health and culture?Darling Downs Health is looking for someone like you to coordinate and champion culturally safe health services in Cherbourg and South Burnett.If you're ready to lead programs, mentor teams, and shape better outcomes through innovation, advocacy, and...
-
Toowoomba, Queensland, Australia Darling Downs Hospital And Health Service Full timeAre you a strong leader with deep knowledge of Aboriginal and Torres Strait Islander health and culture?Darling Downs Health is looking for someone like you to coordinate and champion culturally safe health services in Cherbourg and South Burnett.If you're ready to lead programs, mentor teams, and shape better outcomes through innovation, advocacy, and...
-
Toowoomba, Queensland, Australia Darling Downs Hospital and Health Service Full timeAre you a strong communicator, a cultural mentor, and a passionate advocate for Aboriginal and Torres Strait Islander health? Join Darling Downs Health as an Advanced Health Worker and lead meaningful change. Use your expertise to guide care, build connections, and shape culturally safe services that empower individuals, families, and communities. Your...
-
Mental Health Care Specialist
22 hours ago
Toowoomba, Queensland, Australia beBeeCaregiver Full time $105,000 - $135,000Occupational Therapist OpportunityAs a skilled professional, you will work in a multidisciplinary team that prioritizes compassion, integrity and dignity. Based in Kingaroy, you will be part of a community-driven approach to mental health support.Your clinical expertise will be matched by your ability to connect, advocate and innovate. You will assess and...
-
Toowoomba, Queensland, Australia Darling Downs Hospital And Health Service Full timeAre you a culturally grounded health professional with strong communication and mentoring skills?Join Darling Downs Health as an Advanced Health Worker – Sexual Health in Toowoomba.Use your voice, knowledge, and lived experience to support community, lead change, and empower Aboriginal and Torres Strait Islander communities through holistic, respectful...
-
Customer Experience Advocate
1 day ago
Toowoomba, Queensland, Australia beBeeCareer Full time $57,000 - $67,000Customer Service ChampionWe're seeking a dedicated and hands-on customer service/admin professional to join our team at our hearing clinic in Goondiwindi, QLD.Job SummaryThis is an exciting opportunity for someone who loves interacting with people and providing exceptional customer service. You'll play a key role in delivering an amazing client experience,...
-
Healthcare Advocate
16 hours ago
Toowoomba, Queensland, Australia beBeeNursing Full time $90,000 - $120,000Nursing ProfessionalEffective nursing professionals create safe, inclusive learning environments for students with health support needs.The state's healthcare system is seeking a compassionate professional who thrives on making a real impact in the wellbeing and participation of students with health needs.Collaborate closely with school staff to support...
-
Aboriginal Health Coordinator
23 hours ago
Toowoomba, Queensland, Australia beBeeCulturallySafeHealth Full time $82,483 - $105,928About This RoleThis position is focused on promoting culturally safe health services and coordinating programs that cater to the unique needs of Aboriginal and Torres Strait Islander communities.As a key member of our team, you will work closely with community members, healthcare professionals, and staff to develop and implement strategies that improve...
