Customer Service Representative

7 days ago


Darwin city centre, Northern Territory, Australia GFG-Alliance Full time

About GFG-Alliance

GFG-Alliance is a leading player in the steel industry, committed to delivering exceptional customer experiences and innovative solutions. Our team is dedicated to building strong relationships with our customers and partners, and we're seeking a talented individual to join our ranks.

Key Responsibilities

  • Manage customer interactions to ensure a positive experience
  • Process sales, quotes, and orders efficiently
  • Make proactive outbound calls to customers and prospects
  • Prepare reports and analyze data to inform business decisions
  • Identify and capitalize on sales opportunities
  • Perform general administrative duties to support the team

Requirements

  • Experience in customer service and sales administration
  • Excellent interpersonal skills and ability to establish rapport with customers and colleagues
  • Proficiency in Microsoft Office and SAP systems
  • Experience in estimating and drafting in a similar industry is highly regarded

What We Offer

At GFG-Alliance, we're committed to providing a dynamic and supportive work environment that fosters growth and development. We offer a competitive salary and benefits package, as well as opportunities for professional growth and advancement.



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