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Customer Service Representative

2 months ago

Darwin city centre, Northern Territory, Australia Betfair Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

We are seeking a highly energetic and customer-focused individual to join our Customer Service Night Team on a part-time basis (20 hours). As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide accurate and up-to-date information on our products and services
  • Work collaboratively with the team to achieve customer satisfaction and loyalty

Requirements:

  • Strong customer service skills and experience
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and problem-solving skills
  • Availability to work a rotating night shift roster

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

We are committed to building a workplace where everyone can fulfill their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}