Community Banking Specialist

6 days ago


Parramatta Park, Queensland, Australia Great Southern Bank Full time
Immerse Yourself in Community Banking

We are seeking an exceptional Customer Service Specialist to join our team at Great Southern Bank, based in Parramatta. This role will provide a unique opportunity to serve the local community as the first point of contact for customers and their retail banking needs.

The successful candidate will be responsible for delivering sales and lending results while supporting our purpose of helping every Australian own their own home. You will play a vital role in providing support and solutions to customers, helping them achieve their financial goals through our great value savings, insurance, and personal lending products.

To succeed in this role, you must enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals

As a valued member of our team, you will have access to a range of benefits that support your wellbeing and career development. These include study leave, professional wellbeing coaching, and discounts on Great Southern Bank products and services.

We strive to create an inclusive culture where everyone feels valued, connected, and respected. We recognize the benefits of diverse backgrounds, cultures, abilities, ideas, and experiences, and we promote fair and equitable decision making.

This is a fantastic opportunity to work for a bank that truly helps people. If you are passionate about delivering excellent customer service and contributing to a dynamic team, please apply.



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