Customer Banking Service Expert
1 month ago
At the Commonwealth Bank of Australia, we deliver a seamless banking experience to over 10 million personal and small business customers.
Our Retail Banking Services (RBS) team is dedicated to making a real difference in people's lives. As a Customer Banking Specialist in our Norwest Marketown Branch, you'll play a vital role in helping customers achieve their financial goals.
The estimated salary for this position is around $70,000 per year, depending on location and experience.
Job DescriptionYou will have in-depth conversations with every customer about how we can support their overall banking needs. This includes home loans, business banking, and financial advice.
- Support customers with enquiries, maintenance on accounts, and process applications for credit products.
- Complete Financial Health Checks to assess customers' financial needs and identify any changes.
- Provide options for the customer through education and demonstration of our in-branch technology and digital banking options.
- Problem solve and provide effective solutions while championing our processes, procedures, and drive our risk-adverse culture.
We're looking for someone with proven experience delivering exceptional customer service, preferably in financial services, retail, or hospitality.
Required Skills and Qualifications- Excellent communication skills and the ability to articulate financial terms in a clear way.
- The ability to ask the right questions, find solutions, act with integrity, and place the customer at the centre of everything you do.
- Able to work in a busy, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions.
- Genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers.
We offer a supportive and inclusive workplace culture, opportunities for career growth and development, and a range of employee benefits including access to health and wellbeing programs.
What's Next?As part of our application process, you may be required to complete an online assessment and/or digital interview. We encourage you to complete these steps within a reasonable timeframe.
-
Risk Management Expert: Institutional Banking
4 weeks ago
Parramatta Park, Queensland, Australia Westpac Full timeAt Westpac, we're seeking a highly skilled Risk Management Expert to join our Financial Crime Surveillance team. As a Senior Risk Analyst/WIB Specialist, you will play a critical role in safeguarding the Westpac Group against financial crimes, including money laundering, terrorist financing, and other illicit activities.Key Responsibilities:Conduct...
-
Banking Consultant
2 months ago
Parramatta Park, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full timeAbout the RoleWe’re seeking an experienced Banking Consultant to join our team. As a key member of our Retail Banking team, you will play a pivotal role in delivering exceptional customer experiences and meeting individual customer’s end-to-end financial needs. This role is ideal for a skilled professional looking to leverage their expertise to drive...
-
Customer Service Representative
3 weeks ago
Parramatta Park, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full timeUnlock a Rewarding Career in Banking">We are seeking an experienced and customer-focused individual to join our team as a Banking Consultant at our Westfield Parramatta branch.">This is a permanent, part-time opportunity with a total weekly rostered hours of 27.00 hours across various shifts, including Monday to Friday.">In this role, you will play a key...
-
Retail Banking Consultant
1 month ago
Parramatta Park, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full timeWe are seeking a talented Retail Banking Consultant to join our team at Westfield Parramatta. As a key member of our retail banking team, you will play a crucial role in delivering exceptional customer experiences and providing seamless banking services.About the Role:Provide customers with a seamless branch experience by meeting their end-to-end banking...
-
SME Banking Specialist
3 weeks ago
Parramatta Park, Queensland, Australia Westpac Full timeCompany Overview:">We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.">About the Role:">This is a...
-
Customer Service Representative
4 weeks ago
Parramatta Park, Queensland, Australia Great Southern Bank Full timeAbout UsGreat Southern Bank is a bank that truly helps people. We're committed to building a strong, inclusive and diverse workplace where everyone feels valued, connected and respected.SalaryWe offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience.Job DescriptionAs our highly valued CUSTOMER SERVICE REPRESENTATIVE based in...
-
Financial Services Representative
4 weeks ago
Parramatta Park, Queensland, Australia Australia and New Zealand Banking Group Limited (ANZ) Full timeAbout ANZ: Shaping a World Where People ThriveAt Australia and New Zealand Banking Group Limited (ANZ), we're driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.We're shaping a world where people and communities thrive, and we're looking for talented individuals like you to join our team.About the...
-
Parramatta Park, Queensland, Australia Great Southern Bank Full timeAt Great Southern Bank, we're committed to delivering exceptional customer service and support to our local community. As a Customer Service Specialist, you'll play a vital role in helping customers achieve their financial goals.The ideal candidate will have excellent communication skills, a strong ability to empathize with customers, and a passion for...
-
Customer Service Specialist
4 weeks ago
Parramatta Park, Queensland, Australia St Full timeAbout WestpacWe strive to provide a work environment that values diversity, promotes collaboration, and offers numerous benefits.Job SummaryA key role within the Mortgage Operations team has become available for an individual who is self-motivated, accountable, and possesses excellent communication skills.Job DescriptionThis Contractor position entails...
-
Customer Solutions Expert
4 weeks ago
Parramatta Park, Queensland, Australia Pepper Financial Services Group Full timeAbout Pepper Financial Services GroupWe are a leading financial services company dedicated to delivering exceptional customer experiences.Job Title: Customer Solutions Case OfficerWe are seeking an experienced and skilled individual to join our team as a Customer Solutions Case Officer in our Parramatta office.Job DescriptionThe primary purpose of this role...
-
Customer Service Expert
4 weeks ago
Hermit Park, Queensland, Australia Officeworks Full timeAbout the OpportunityWe are seeking passionate Fixed term customer service specialists to join us across a number of departments including tech/nightfill/print & copy etc.As a key member of our team, you will work together with us to ensure great customer service is always delivered. You will provide expert advice to customers in the broad range of products...
-
Parramatta Park, Queensland, Australia Talent Web Full timeJob SummaryWe are seeking a skilled Customer Service Expert to join our team as a Call Centre Representative. In this role, you will be responsible for providing exceptional support to our customers across phone, email, and live chat channels.About the RoleThis is a full-time permanent opportunity with a competitive salary of $65,000+Super+Penalty rates on...
-
Strategic Project Coordinator
4 weeks ago
Parramatta Park, Queensland, Australia HSBC Full timeJob SummaryWe are seeking a skilled Strategic Project Coordinator to join our Wealth and Personal Banking team in Australia. This role will support the delivery of business objectives, working collaboratively with cross-functional teams to drive program success.About HSBCAt HSBC, we exist to Open up a World of Opportunity. Our purpose is to provide...
-
Customer Service Expert
4 weeks ago
Carole Park, Queensland, Australia Blackwoods Full timeYour OpportunityWe are seeking a Customer Service Expert to join our team based in Carole Park QLD, where you'll provide exceptional service to our growing customer base.This challenging and rewarding role will empower you to perfect your customer service skills, investigate issues and escalations, and harness your problem-solving techniques to reach quick...
-
Insurance Customer Service Ambassador
3 weeks ago
Parramatta Park, Queensland, Australia Randstad Full timeCustomer Service Representative - Entry Level OpportunityThis permanent full-time role is located in the Parramatta CBD, close to public transportation and offers a hybrid work-from-home structure.We are seeking an individual with previous customer service experience to provide exceptional support to our clients.The ideal candidate will have excellent...
-
Customer Service Manager
1 month ago
Parramatta Park, Queensland, Australia Michael Page Full timeOverviewMichael Page is seeking a highly skilled Customer Service Manager to lead our Western Sydney team. This is an excellent opportunity for an experienced professional to take their career to the next level and make a significant impact in customer satisfaction.Job DescriptionA Customer Service Manager is responsible for overseeing the daily operations...
-
Customer Service Representative
4 weeks ago
Parramatta Park, Queensland, Australia Charterhouse Full timeCharterhouse is seeking a motivated Customer Service Representative to join their dynamic team in Parramatta.About the Role:In this customer-facing position, you will play a key part in delivering exceptional service by responding to customer enquiries, providing solutions and enhancing the customer experience.Key Responsibilities:Collaborate with the team...
-
Insurance Customer Service Representative
3 weeks ago
Parramatta Park, Queensland, Australia Randstad Full timeAbout the RoleWe are seeking a skilled Insurance Customer Service Representative to join our team in Parramatta. As a key member of our customer service and sales call centre, you will be responsible for maximising opportunities to promote and retain existing members.Key Responsibilities:Handle inbound and outbound calls from members who have cancelled or...
-
Customer Service Team Lead
1 month ago
Parramatta Park, Queensland, Australia Oryx People Automotive Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Oryx People Automotive.The successful candidate will be responsible for leading our Customer Service team to achieve exceptional service delivery and exceed customer expectations. With a strong background in customer service, you will have prior...
-
Financial Services Advisor
3 weeks ago
Parramatta Park, Queensland, Australia Great Southern Bank Full time**About Us:**Great Southern Bank is a leading financial institution dedicated to helping Australians achieve their financial goals. Our commitment to customer service and community involvement sets us apart from other banks.**Salary Range:** $60,000 - $80,000 per annum, plus benefits.**Job Summary:**We are seeking a highly skilled and motivated Customer...