Front Desk Ambassador

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $39,000 - $53,000
Job Summary

We are seeking a skilled Front Desk Ambassador to deliver exceptional hospitality and create memorable experiences for our guests.

Main Responsibilities
  1. Provide top-notch customer service and ensure every guest feels valued and respected from check-in to check-out.
  2. Communicate effectively with guests and colleagues to facilitate seamless collaboration.
  3. Assist guests in resolving issues and turning challenges into success stories.
  4. Promote hotel amenities and services by having a deep understanding of our offerings.
  5. Stay knowledgeable about local neighbourhood hotspots and must-visit attractions.
  6. Demonstrate proficiency in accurately handling reservations and managing guest accounts.
Key Skills and Qualifications
  1. Ability to consistently meet or exceed customer service expectations.
  2. Strong teamwork and collaboration skills.
  3. Excellent organisational and time management skills.
  4. Proficiency in written and verbal communication.
  5. Previous experience in front desk operations is highly desirable.
About Our Organisation

We welcome you as you are, and we help you grow and learn so that work brings purpose to your life. By joining us, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. We are an inclusive company, building diverse teams across the globe.

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