Hotel Guest Service Representative

3 weeks ago


Brisbane, Queensland, Australia The Star Entertainment Group Full time

Guest Services Agent Role

The Star Entertainment Group is seeking a skilled Guest Services Agent to join our team at The Star Brisbane. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a memorable experience for our guests.

Key Responsibilities:

  • Provide outstanding guest service and support to guests during their stay
  • Manage guest requests and maintain accurate records
  • Develop a thorough knowledge of local attractions and amenities
  • Perform check-in and check-out procedures in a professional and efficient manner
  • Complete daily tasks and maintain a high level of organization

Requirements:

  • Passion for hospitality and delivering exceptional guest experiences
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in computer systems and software

About The Star Entertainment Group

The Star Entertainment Group is a leading hospitality and entertainment company with a commitment to delivering exceptional experiences for our guests. We value diversity, equity, and inclusion and are proud to be an equal opportunities employer.

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Access to training and professional development programs
  • A dynamic and supportive work environment

How to Apply

If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].



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