Guest Services Agent
2 weeks ago
Located on historic Wickham Terrace, The Inchcolm Hotel is a boutique hotel that offers a unique blend of luxury and style. As a Guest Services Agent, you will be the face of the hotel, providing a warm and welcoming experience to our guests.
Key Responsibilities- Represent the hotel and provide exceptional customer service to all guests
- Execute best practices in hotel procedures and policies
- Maintain a proactive and positive approach to the role
- Communicate effectively with staff and management
- Work collaboratively with the Front Office Team to deliver exceptional guest experiences
- 50% off stays at EVT hotels
- $2 movie tickets and discounts at Thredbo
- Rapid career growth opportunities
- Local community involvement and charitable giving
- Demonstrated experience in a similar role
- Responsible service of alcohol (RSA)
- Passion for creating memorable guest experiences
- Team player with a hands-on approach
- Working knowledge of a hotel property management system
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Guest Services Agent
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