Guest Services Agent

2 weeks ago


Brisbane, Queensland, Australia The Incholm Hotel Full time
{"title": "Guest Services Agent", "description": "About The Inchcolm Hotel

Located on historic Wickham Terrace, The Inchcolm Hotel is a boutique hotel that offers a unique blend of luxury and style. As a Guest Services Agent, you will be the face of the hotel, providing a warm and welcoming experience to our guests.

Key Responsibilities
  • Represent the hotel and provide exceptional customer service to all guests
  • Execute best practices in hotel procedures and policies
  • Maintain a proactive and positive approach to the role
  • Communicate effectively with staff and management
  • Work collaboratively with the Front Office Team to deliver exceptional guest experiences
Benefits and Perks
  • 50% off stays at EVT hotels
  • $2 movie tickets and discounts at Thredbo
  • Rapid career growth opportunities
  • Local community involvement and charitable giving
Requirements
  • Demonstrated experience in a similar role
  • Responsible service of alcohol (RSA)
  • Passion for creating memorable guest experiences
  • Team player with a hands-on approach
  • Working knowledge of a hotel property management system
", "lang_code": "en"}
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