Customer Service Expert
2 weeks ago
About the Opportunity
RACQ is seeking a dedicated and enthusiastic individual to fill the role of Member Engagement Consultant in Townsville.
As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members across a range of assistance, insurance, and banking products and services.
The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong desire to help others.
We offer a comprehensive training program to support your growth and development in this role.
Key Responsibilities:
- Create tailored solutions for members' needs
- Deliver outstanding customer service via phone and face-to-face interactions
- Work collaboratively with colleagues to achieve team goals
What We Offer:
- A competitive salary of $32.35 per hour plus superannuation and penalty rates
- A permanent full-time opportunity with scope for career advancement
- A range of employee benefits, including financial rewards, discounts, and wellbeing initiatives
- A commitment to flexibility and work-life balance
- Ongoing professional development and training opportunities
Why Join RACQ?
RACQ is a leading provider of financial services in Queensland, and we're passionate about building a diverse and inclusive workplace that reflects our communities.
We're committed to creating better outcomes for our employees and members, and we believe that everyone deserves an equal opportunity to succeed.
-
Customer Service Expert
4 weeks ago
Townsville City Center, Queensland, Australia RACQ Full timeAbout the Role:RACQ Townsville is seeking a customer service expert to create exceptional experiences for our members. As a Member Engagement Consultant, you will deliver tailored solutions across a range of assistance, insurance, and banking products and services.About You:We are looking for someone who loves to help others, thrives in a fast-paced...
-
Customer Service Expert
4 days ago
Townsville City Center, Queensland, Australia RACQ Full timeRACQ Townsville is seeking a dedicated and enthusiastic Customer Service Expert to join our team. As a key member of our team, you will deliver exceptional customer experiences through tailored solutions across various products and services.The ideal candidate will be eager to learn, possess strong written and verbal communication skills, and have a can-do...
-
Customer Service Ambassador
4 weeks ago
Townsville City Center, Queensland, Australia Lendlease Full timeAbout the RoleThe Customer Service Representative is a key liaison between Centre Management, the Customer Service Team, and our customers. This role plays a critical part in providing an exceptional customer experience for our customers.Key ResponsibilitiesProvide support in the analysis and preparation of sales reportsCoordinate and gather information for...
-
Customer Service Ambassador
3 days ago
Townsville City Center, Queensland, Australia Lendlease Full timeLendlease is a leading property and infrastructure group with a vision to create exceptional places for our clients, communities, and employees.As a Customer Service Representative at Lendlease, you will play a critical role in delivering an outstanding customer experience for our customers. This position serves as a key liaison between Centre Management,...
-
Customer Service Ambassador
7 days ago
Townsville City Center, Queensland, Australia Lendlease Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team in Shoreline - Redland Bay.Job Description:Provide exceptional customer service, ensuring a positive experience for all customers;Act as a key liaison between Centre Management, Customer Service Team, and customers, fostering strong...
-
Customer Service Representative
4 weeks ago
Townsville City Center, Queensland, Australia Lendlease Full timeAbout the Role:The Customer Service Representative plays a critical role in providing an exceptional customer experience for our customers. This role acts as a key liaison between the Centre Management, the Customer Service Team and our customers.Key Responsibilities:Provide support in the analysis and preparation of sales reports.Coordinate and gather...
-
Customer Service Team Member
1 week ago
Townsville, Queensland, Australia Bunnings Full timeJob OverviewWe are seeking a passionate and customer-focused individual to join our team as a Customer Service Team Member - D.I.Y. Expert at Bunnings, the leading retailer of home improvement and lifestyle products in Australia and New Zealand.About UsBunnings operates from a network of stores, trade centres, frame and truss sites, and online, catering for...
-
Customer Service Ambassador
3 weeks ago
Townsville City Center, Queensland, Australia Lendlease Full timeAbout the RoleThe Customer Service Representative is a key position at Lendlease, responsible for delivering exceptional customer experiences across our centres. This role acts as a liaison between Centre Management, the Customer Service Team, and our customers, ensuring a seamless and engaging experience.Key ResponsibilitiesProvide support in the analysis...
-
Customer Service Lead
3 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeRole SummaryAs a Customer Service Lead at Myer, you will be responsible for championing our Customer First Strategy, managing day-to-day operations and driving sales. You will lead Service & Selling teams to success by delivering superior customer service to make profitable sales.About the RoleManage the daily activities of your team and business to drive...
-
Customer Service Director
2 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeAbout the RoleAs a Customer Service Manager at Myer, you will lead Service & Selling teams to success by delivering superior customer service to make profitable sales.You will champion our Customer First Strategy, manage day-to-day operations and drive sales. Reporting to the Assistant Store Manager and supported by the leadership team, you will manage, lead...
-
Customer Service Director
4 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeAbout the Role:As the Customer Service Manager at Myer, you will be responsible for championing our Customer First Strategy, managing day-to-day operations, and driving sales. You will lead, empower, and inspire your team with a consistent focus on developing the next generation of Myer leaders.About You:Previous experience as a retail manager, area manager,...
-
Customer Service Leader
7 days ago
Townsville City Center, Queensland, Australia Myer Full timeAbout MyerMyer is a leading Australian department store with a rich history of supporting local communities. We're committed to providing exceptional customer service and creating a positive work environment for our team members.Location: Townsville, Australia
-
Customer Service Manager Position
3 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeLeadership Opportunity: Myer is looking for a skilled Customer Service Manager to join our team in Townsville.As a key member of our leadership team, you will be responsible for championing our Customer First Strategy, managing day-to-day operations, and driving sales. You will lead and mentor teams across various departments, fostering a culture of high...
-
Customer Service Representative
3 weeks ago
Townsville City Center, Queensland, Australia Myer Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team in Townsville. As a key member of the Myer sales team, you will be responsible for providing exceptional customer service and promoting a positive shopping experience.Key ResponsibilitiesProvide comprehensive product advice and promote sales targetsMaintain and stock...
-
Customer Service Specialist
2 weeks ago
Townsville City Center, Queensland, Australia RACQ Full timeAt RACQ Townsville, we are seeking a Customer Service Specialist to join our team.As a Member Engagement Consultant, you will create exceptional customer service experiences for our members as you deliver tailored solutions across a range of assistance, insurance and banking products and services.The ideal candidate will have strong customer service and...
-
Dental Customer Service Representative
7 days ago
Townsville City Center, Queensland, Australia 1300Smiles Dentists Full timeRole OverviewWe are seeking a highly skilled and efficient Dental Customer Service Representative to join our team at 1300SmILES. In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth patient experience.ResponsibilitiesRespond to patient inquiries via phone and online chat.Schedule...
-
Customer Service Specialist
1 month ago
Townsville City Center, Queensland, Australia RACQ Full timeAbout the Role:RACQ Townsville is seeking a Customer Service Specialist to deliver exceptional customer experiences for our members. As a key member of our team, you will provide tailored solutions across a range of assistance, insurance, and banking products and services.Key Responsibilities:Provide exceptional customer service experiences for our...
-
Customer Service Representative
2 weeks ago
Townsville City Center, Queensland, Australia Smiggle Full timeAbout SmiggleWe are excited to announce an opportunity for a bright and bubbly Sales Assistant to join our team at the Willows store. As a key member of our sales floor, you will have a passion for our product and be able to create unique connections with our customers to maximize sales and encourage them to return. You will work closely with a supportive...
-
Customer Service Representative
3 weeks ago
Townsville City Center, Queensland, Australia RACQ Full timeAbout the Role:RACQ Townsville is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members, providing tailored solutions across a range of assistance, insurance, and banking...
-
Customer Service Representative
6 days ago
Townsville City Center, Queensland, Australia Smiggle Full timeAbout SmiggleWe are excited to announce an opportunity for a bright and bubbly Casual Sales Assistant to join our Townsville store team. As a key member of our sales team, you will have a passion for our product and be able to create unique connections with our fans to maximize sales and encourage repeat business.What We OfferAt Smiggle, we value high...