Customer Service Ambassador

13 hours ago


Townsville City Center, Queensland, Australia Lendlease Full time

About the Role

The Customer Service Representative is a key liaison between Centre Management, the Customer Service Team, and our customers. This role plays a critical part in providing an exceptional customer experience for our customers.

Key Responsibilities

  • Provide support in the analysis and preparation of sales reports
  • Coordinate and gather information for sales operations and requirements
  • Perform sales administration and logistical activities, including updating sales contracts and systems maintenance
  • Answer telephone enquiries to support efficient delivery of services
  • Maintain relationships with key stakeholders

Requirements

  • Broad knowledge of customer service principles
  • Strong customer service skills
  • Interpersonal skills to maintain relationships with key stakeholders
  • Competencies include: Customer Focus, Decision Making, Interpersonal Ability, Problem Solving

About Lendlease

Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable, and empower our people. Inclusion sets us all up for success. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.

We welcome applicants regardless of gender identity, ethnicity, people with a disability, sexual orientation, or life stage. If you do not meet all the criteria or require adjustments to proceed with your application, we encourage you to reach out for a further discussion.



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