Customer Service Representative

2 weeks ago


Townsville City Center, Queensland, Australia RACQ Full time

About the Role:

RACQ Townsville is seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service experiences for our members, providing tailored solutions across a range of assistance, insurance, and banking products and services.

About You:

We are looking for someone who is passionate about helping others, has excellent communication skills, and is able to work in a fast-paced environment. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude.

What We Offer:

  • A competitive rate of pay at commencement of $32.35 Super + Penalty Rates
  • A permanent full-time opportunity
  • A range of employee benefits, including financial benefits, discounts on banking and insurance products, and paid volunteer leave
  • Opportunities for professional development and growth

About RACQ:

RACQ is a leading provider of insurance, banking, and assistance services in Queensland. We are committed to delivering better, smarter solutions that deliver more security and prosperity for Queenslanders. We are passionate about building a diverse and inclusive workplace and encourage applicants from diverse backgrounds to apply.



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