Customer Service Specialist
3 weeks ago
About the Role:
RACQ Townsville is seeking a Customer Service Specialist to deliver exceptional customer experiences for our members. As a key member of our team, you will provide tailored solutions across a range of assistance, insurance, and banking products and services.
Key Responsibilities:
- Provide exceptional customer service experiences for our members
- Deliver tailored solutions across a range of assistance, insurance, and banking products and services
- Work in a fast-paced environment and build meaningful relationships with colleagues
About You:
We are seeking applicants who love to help others, thrive in a fast-paced environment, and have an excellent work ethic. You will be eager to learn, happy to deal with members face-to-face and via phone, and have a can-do attitude. Strong written, verbal, and communication skills are essential.
Why RACQ?
RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance. At RACQ, we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members.
What We Offer:
- Financial benefits and discounts on a range of banking, assistance, and insurance products
- Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events
- A range of flexible working and leave options, including parental leave, purchased leave, cultural observance leave, and personal leave
We are committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance.
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