Customer Experience and Lifecycle Lead

About UsBupa Asia Pacific is a leading healthcare provider with over 70 years of experience in helping people live longer, healthier, happier lives.Job TitleCustomer Experience and Lifecycle Business Transformation Lead (12mth Fixed Term Contract)Salary Range$90,000 - $120,000 per annum + benefitsJob DescriptionThis role will lead cross-functional engagement...

Unlock Your Potential as a Customer Lifecycle Marketing SpecialistXero is a leading cloud-based accounting software company that helps small businesses and their advisors thrive. As a Customer Lifecycle Marketing Specialist, you will play a vital role in accelerating conversion, time to value, and driving continuous incremental uplifts throughout our...

At Intrepid Experience, we're passionate about delivering world-class travel experiences that inspire and educate. As a General Manager of Digital Product, you'll play a critical role in driving our digital product strategy, ensuring seamless customer experiences across all touchpoints.About the RoleWe're looking for an experienced digital product leader to...

About the RoleWe are seeking an experienced Customer Experience and Lifecycle Manager to join our team in Melbourne. This 12-month fixed-term contract will play a key role in delivering Bupa's Health Insurance business through exceptional customer experiences.

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

Role OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.

Company OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...

About the RoleAs a key member of our marketing team, you will be responsible for developing and executing end-to-end marketing programs that drive customer loyalty and brand love. With a strong focus on the customer experience, you will craft and execute engagement campaigns across the customer lifecycle to enhance satisfaction and maximise customer lifetime...

About the RoleWe are seeking a highly experienced and skilled Chief Customer Officer to lead our customer experience team at Gated Talent. The ideal candidate will have a proven track record of driving customer success, satisfaction, and retention in a global SaaS company.Job DescriptionCompany Overview: Rosterfy is a leading enterprise volunteer engagement...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Job Description:This role plays a pivotal part in Xero's global small business lifecycle and engagement strategy to accelerate conversion, time to value, and drive continuous incremental uplifts throughout our direct to small business channel.You will play a crucial role in ideating and delivering personalized, orchestrated journeys that are impactful....

Xero is a leading cloud-based accounting platform that empowers small businesses and their advisors to thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose drives everything we do.Company OverviewWe are dedicated to supporting our people to do the best work of their...

Unlock your career potential with a dynamic role at Country Road Group, a leading Lifestyle Brand House in Australasia.We are seeking a highly skilled Product Lifecycle Specialist to support our Customer Journey teams in shaping and executing strategic product visions. As a key liaison between technical teams and business stakeholders, you will play a...

About the RoleThis is a Customer Experience Lead position with Xero, one of the leading companies in Australia.As a key member of our Customer Experience Team, you will lead a group of Customer Experience Specialists who are passionate about delivering exceptional experiences for both our customers and Xero.Key ResponsibilitiesEffectively coach your teams to...

We are excited to announce an opening for a Customer Care Team Member at Brandbank Group. This role offers a unique opportunity to work in a dynamic team and contribute to the success of our business.About the RoleAs a Customer Care Team Member, you will be responsible for providing exceptional customer service through various channels such as tickets,...

Unlock Your Potential as a Customer Experience LeadWe are seeking an experienced and passionate professional to join our team as a Customer Experience Lead. As a key member of our leadership team, you will be responsible for driving customer satisfaction and loyalty through exceptional service delivery.About the Role:Motivate and lead your team to deliver...

At INEOS, we are seeking a Customer Experience Lead to join our team.About the RoleThis is an exciting opportunity for an experienced customer service professional to take on a leadership role and drive excellence in customer experience. The Customer Experience Lead will be responsible for ensuring that all customer interactions meet the highest standards of...

Job SummaryWe're seeking an HR Business Partner to join our team in Melbourne, Australia. As a key member of our ANZ and Global People Team, you'll play a critical role in shaping and maintaining Intrepid's positive and engaging culture.In this full-time, permanent position, you'll work closely with managers to get the best from their teams, focusing on...

We are excited to announce an opening for a Customer Care Team Member to become a valuable member of our dynamic team at Brandbank Group.The ideal candidate will be a natural people's person, able to quickly build rapport and achieve department sales goals. Retail experience is essential, as well as familiarity with live chat, social media, and email...