Senior Product Lead for Customer Experience

2 months ago


Melbourne, Victoria, Australia Xero Full time

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.

About the Role

This is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to implementation and improvement.

Key Responsibilities
  • Collaborate with cross-functional teams to align product development with Xero's strategy and objectives.
  • Conduct customer research to define and test solutions.
  • Develop and manage product roadmaps.
  • Oversight of the product lifecycle.

You will bring expertise in customer-centricity, strategic vision, operational excellence, commercial insight, and collaborative leadership skills.

We are looking for a senior leader who can drive innovation and growth while ensuring the delivery of high-quality products that meet customer needs.

Requirements

To be successful in this role, you will need:

  • A strong background in product management or a related field.
  • Excellent communication and collaboration skills.
  • The ability to think strategically and drive business outcomes.
  • Experience in managing product development projects.

Salary: $140,000 - $170,000 per annum, depending on experience.



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