Customer Service Administrator
20 hours ago
Pymble Ladies' College is a leading educational institution that values its staff as its most valuable resource. As a Customer Service Administrator, you will play a pivotal role in the day-to-day administration of our Pymble Swimming Programs, ensuring all customers have a positive experience within our Centre.
Salary and BenefitsWe are offering a competitive rate per hour, estimated to be around $35-$40 AUD, depending on your experience. In addition to your hourly rate, you will also receive access to our Aquatic and Fitness Centre, free yoga and Pilates classes, daily morning tea, discounted school fees (where applicable), a dedicated Staff Wellbeing team, regular social events, and close proximity to public transport and onsite parking.
Job DescriptionThe Customer Service Administrator will work within the Aquatic Centre, supporting the Customer Service Co-ordinator with general swimming and facility enquiries, using software to process bookings and payments for customers, and handling phone and email communication. You will be responsible for the smooth operation of allocated shifts and will work independently from time to time, requiring exceptional customer service and administration skills, ability to multitask and work to deadlines, intermediate Microsoft Office Suite skills, and an engaging and active team player mindset.
Requirements- Willingness to support the ethos and values of the College
- Exposure to swim school bookings software is an advantage
- Exceptional customer service and administration skills
- Ability to multitask and work to deadlines
- Intermediate Microsoft Office Suite skills
- Engaging and active team player
- Experience working autonomously
- Current CPR certificate or willingness to obtain
Pymble people are at the heart of what the College offers its students. We value diversity, equity, and inclusion, and are committed to creating a workforce that represents the diverse society in which we live. Aboriginal and Torres Strait Islander people are encouraged to apply. We acknowledge the traditional custodians of the land on which our College is built and pay respect to Elders past, present, and future.
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Pymble, New South Wales, Australia Administration Full timeAbout the RoleWe are seeking an exceptional Customer Service Administrator to join our team at Pymble Ladies' College's Aquatic Centre.Job DescriptionThe successful candidate will be responsible for providing top-notch customer service and administrative support, ensuring a seamless experience for our customers. This includes handling general swimming and...
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