Customer Service Representative

1 month ago


West Pymble, New South Wales, Australia YMCA NSW Full time

About the Role

As a Customer Service Officer at YMCA NSW, you will be the first point of contact for our customers, providing exceptional service and support across 7 days. Reporting to the Frontline Coordinator, you will meet and greet customers, respond to internal and external enquiries, and perform general administration tasks.

About You

You will be self-motivated, passionate about customer satisfaction, and thrive in a fast-paced environment. Your superior customer service and admin skills, along with your ability to build rapport with people, will see you excel in this role.

What We Offer

As part of our Recreation Team, you will be part of a close-knit community of energetic people-people, with a passion for staying active and helping others. You will have the opportunity to build strong customer experiences and lasting relationships with our members and guests.

Our Commitment to Safeguarding

We are committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. We embed Safeguarding into everything that we do to make sure Children and Young People are kept at the front of our minds in all our programs and services.



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