Client Services Representative

2 weeks ago

Pymble, New South Wales, Australia Kieser Australia Full time

**About the Role**

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. We are seeking a skilled Client Advisor to join our Pymble team.

**Key Responsibilities**

  • Coordinate client appointments and manage a busy electronic clinic diary
  • Process client payments (EFT, HiCaps, MediPass)
  • Promote Kieser's products and services
  • Conduct membership consults
  • Provide administrative support to the leadership and clinical team
  • Answer questions and resolve problems for clients and team members
  • Deliver high-quality service in accordance with Kieser standards

**Ideal Candidate**

We are looking for a candidate who thrives in a client-facing environment, exudes positivity, and consistently delivers exceptional experiences. Attention to detail and superior IT skills are beneficial.

**What We Offer**

  • Complimentary access to our strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • 1 day of Recharge Leave and a half day of Birthday Leave
  • An unbeatable team culture, fun working environment and social events
  • 12 weeks paid parental leave for primary carers

**Diversity & Inclusion**

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

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