Practice Manager

6 days ago


North Geelong, Victoria, Australia Western Victoria Primary Health Network Full time
Job Description

We are seeking an experienced Practice Manager to join our team at North Geelong Medical Clinic, a patient-centred and community-focused clinic in Western Victoria.

About the Role

This part-time role offers the opportunity to make a meaningful impact by fostering professional growth, strengthening our teaching culture, and supporting the recruitment of General Practitioners.

The successful candidate will provide essential leadership, ensuring operational excellence and maintaining our high standard of patient care.

Key Responsibilities
  • Collaborate with the practice owner to facilitate and drive business planning, risk management, financial, HR, Quality Improvement, IT, and compliance systems.
  • Deliver exceptional customer service to our culturally diverse patient base.
  • Undertake regular risk assessments in various areas, including financial services, human resources, facilities, clinical services, and patient services.
  • Maintain positive relationships with third-parties, vendors, and key stakeholders and ensure practice complies with all contractual obligations.
  • Maintain primary responsibility for the practice's electronic systems and computer security, in consultation with our external IT contractor.
  • Maintain awareness of current and new legislation to ensure the practice is complying with all statutory and regulatory obligations.
  • Ensure relevant personnel are kept informed and changes are made to systems and procedures as required.
  • Fulfill reception duties when required to cover leave.
  • Monitor billing with adept use of systems, including Medicare, WorkCover, TAC, NDIS, and private billing.
  • Coordinate ongoing quality improvement initiatives, including maintaining accreditation and updating clinic policies and procedures.
Required Qualifications and Qualities
  • Demonstrated leadership by example, with strong problem-solving and team management skills.
  • Proven experience in general practice management.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office and Xero (or similar).
  • Experience with Best Practice (or similar software).

$85,000 - $105,000 per year, depending on experience, with potential for career progression.


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