Medical Receptionist
3 weeks ago
Job Summary:
We are seeking a skilled and friendly Receptionist to join our team at Park Street General Practice in Geelong, Victoria. As a key member of our medical practice, you will provide exceptional customer service and administrative support to our patients and clinicians.
Key Responsibilities:
- Greet patients and visitors in a warm and welcoming manner
- Schedule and manage patient appointments
- Handle patient enquiries and booking requests over the phone and in person
- Maintain accurate and up-to-date patient records
- Assist with general administrative duties as required
- Provide a high level of customer service at all times
Requirements:
- Previous experience working as a medical receptionist or in a customer service-focused role
- Strong communication and interpersonal skills with the ability to liaise with patients, clinicians and other staff
- Excellent organisational and time management skills
- Proficient in using medical practice management software
- Attention to detail and ability to maintain confidentiality
- A friendly, professional and helpful attitude
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