Medical Receptionist

3 weeks ago


North Geelong, Victoria, Australia Western Victoria Primary Health Network Full time

Job Summary:

We are seeking a skilled and friendly Receptionist to join our team at Park Street General Practice in Geelong, Victoria. As a key member of our medical practice, you will provide exceptional customer service and administrative support to our patients and clinicians.

Key Responsibilities:

  • Greet patients and visitors in a warm and welcoming manner
  • Schedule and manage patient appointments
  • Handle patient enquiries and booking requests over the phone and in person
  • Maintain accurate and up-to-date patient records
  • Assist with general administrative duties as required
  • Provide a high level of customer service at all times

Requirements:

  • Previous experience working as a medical receptionist or in a customer service-focused role
  • Strong communication and interpersonal skills with the ability to liaise with patients, clinicians and other staff
  • Excellent organisational and time management skills
  • Proficient in using medical practice management software
  • Attention to detail and ability to maintain confidentiality
  • A friendly, professional and helpful attitude

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