Lead Guest Experience Specialist

1 day ago

Sydney, New South Wales, Australia beBeeEducator Full time $55,000 - $73,000
Job Summary

We're seeking a talented Educator to join our team, providing world-class customer service experiences in our retail stores.

Key Responsibilities
  • Interact with guests to ensure exceptional experiences, valuing their time and needs.
  • Assess guest needs for tailored solutions and support.
  • Deliver technical product education and facilitate seamless end-to-end guest experiences.
  • Maintain a dynamic presence on the sales floor, engaging guests and addressing store needs.
  • Act on feedback and collaborate with leadership to drive results.
Working with Others
  • Contribute to a respectful team environment, fostering inclusivity and celebrating diversity.
  • Develop supportive relationships with colleagues.
Operations
  • Perform product presentation tasks according to industry standards.
  • Utilize in-store technology to enhance operations and provide exceptional guest experiences.
  • Maintain a safe working environment and adhere to established policies and procedures.
What We Look For
  • Inclusion & Diversity: Creates an inclusive atmosphere.
  • Integrity/Honesty: Demonstrates honesty and fairness in all interactions.
  • Guest Experience: Excels at delivering excellent service to guests.
  • Personal Responsibility: Takes ownership of actions and decisions.
  • Collaboration and Teamwork: Works collaboratively to achieve shared goals.

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