Executive Guest Experience Specialist

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time
Corporate Guest Services Professional

We are seeking an experienced Corporate Guest Services professional to join our team. As a key member of our reception and hosting operations, you will be responsible for ensuring seamless guest arrivals and lobby hosting experiences.

The ideal candidate will possess strong organisational and time management skills, with a high level of attention to detail. They will also have excellent verbal and written communication skills, with the ability to communicate at all levels.

Additionally, they will have experience in a corporate or five-star hotel environment, or event management. Strong administrative skills, including proficiency in Microsoft Office (Word, PowerPoint, Zoom, Excel, Outlook) are desirable.

  • Key Responsibilities:

    • Manage guest arrivals and lobby hosting for a seamless experience

    • Provide assistance and support for Reception and Switchboard teams

    • Rotate across locations as required and oversee daily functions

    • Coordinate same-day catering, audio visual and equipment requirements

    • Manage bookings and cancellations in MRBS

    • Support performance reviews and ensure set objectives are met

    • Ensure operational standards are maintained and improved

    • Assist with administrative duties and project work as required

Required Skills and Qualifications:

  • Strong organisational and time management skills

  • Excellent verbal and written communication skills

  • Experience in a corporate or five-star hotel environment or event management

  • Administrative skills, including Microsoft Office proficiency

Benefits:

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our team is passionate about delivering exceptional service and creating a positive experience for our guests.

What We Offer:

  • A competitive salary and benefits package

  • Opportunities for career growth and development

  • A dynamic and supportive work environment

About Us:

We are a leading organisation in the commercial real estate industry, with a commitment to delivering exceptional service and creating a positive experience for our guests. We value diversity and inclusion, and welcome applications from candidates with a range of backgrounds and skillsets.

Equal Opportunities Employer:

We are an equal opportunities employer, committed to creating a diverse and inclusive work environment. We welcome applications from candidates with disabilities and encourage them to disclose any reasonable adjustments they may need during the application and interview process.

  • Dynamic Guest Experience Specialist

    23 hours ago

    Sydney, New South Wales, Australia beBeeGuestExperience Full time $72,000 - $93,000

    Job OverviewWe are seeking a dynamic and engaging Educator to join our team. As an Educator, you will play a crucial role in creating world-class customer service and guest experiences in our retail stores.Your primary responsibility will be to interact with guests, assess their needs, and provide customized solutions and support. You will also be...

  • Guest Experience Ambassador

    21 hours ago

    Sydney, New South Wales, Australia beBeePorter Full time $60,000 - $80,000

    Porter and Guest Experience SpecialistAs a Porter and Guest Experience Specialist, you will embody confidence and possess a deep understanding of how to create a truly unique guest experience. In this dynamic role, you will be the face of our hotel, providing outstanding service that leaves a lasting impression.The primary responsibility of this position is...

  • Luxury Hotel Guest Experience Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeGuest Full time

    Our Guest Experience SpecialistWe are seeking a highly organized and attentive individual to join our team as a Guest Experience Specialist. This role will play a pivotal part in ensuring a seamless arrival and departure experience for our guests.The successful candidate will be responsible for coordinating the day-to-day operations of the bell desk,...

  • Guest Experience Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $57,000

    Job Opportunity">">We are seeking a dedicated and skilled Guest Service Agent to provide exceptional service to our guests. In this role, you will be responsible for providing a memorable experience, creating a human connection with our guests at every stage of their stay.">">">Provide exceptional service during check-in, check-out and throughout the guest...

  • Culturist (Guest Experience)

    1 day ago

    Sydney, New South Wales, Australia Buscojobs Full time

    About Capella Hotels and Resorts.Capella Hotels and Resorts embody excellence in hospitality, combining tradition, discovery, individuality, and a touch of the unexpected to create memorable stays.Our destinations are designed by renowned architects, and our restaurants offer reinvented authentic flavors.From Auriga spas to personalized guest services, the...

  • Sydney CBD Guest Experience Specialist

    21 hours ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $60,000 - $80,000

    Job OverviewThe Guest Services Ambassador plays a pivotal role in crafting exceptional guest experiences that foster long-term relationships.This individual is responsible for delivering genuine hospitality and thoughtful services to employees and visitors at our offices in the Sydney CBD.Greet visitors, manage check-ins, and provide orientation at...

  • Curator of Memorable Guest Experiences

    1 day ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $48,000 - $72,000

    Deliver Exceptional Dining ExperiencesCurate memorable experiences for discerning guests by planning and coordinating daily operations, ensuring seamless execution and exceptional service standards.Your Key ResponsibilitiesManage daily B&F operations, delivering authentic and engaging experiences that exceed guest expectations.Develop and implement...

  • Guest Experience Manager

    2 days ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Job Requisition ID : 39176Deliver exceptional guest experiences that reflect Deloitte's standardsFull-time in-office roleBanking, finance and well-being discountsOur Guest Experience team in Adelaide is seeking a talented and motivated leader to step into a newly created management role, representing Deloitte in a client-facing capacity. Based at our new...

  • Lead Guest Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeEducator Full time $55,000 - $73,000

    Job SummaryWe're seeking a talented Educator to join our team, providing world-class customer service experiences in our retail stores.Key ResponsibilitiesInteract with guests to ensure exceptional experiences, valuing their time and needs.Assess guest needs for tailored solutions and support.Deliver technical product education and facilitate seamless...

  • Luxury Guest Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeAmbassador Part time $48,000 - $82,000

    Role SummaryWe're seeking an experienced Guest Service Agent to join our team. As the first point of contact for guests, you'll create a warm and memorable experience from check-in to check-out.Your day-to-day will involve managing bookings, handling transactions, and providing local insights to enhance each guest's stay. You'll also be a trusted support,...