Unique Guest Experience Specialist

4 days ago

Sydney, New South Wales, Australia beBeePorter Full time $60,000 - $80,000
Hotel Porter Job Opportunity

This is a fantastic opportunity to become a Hotel Porter at The Star Entertainment Group. As a Hotel Porter, you will embody confidence and possess a deep understanding of how to create a truly unique guest experience.

  • Provide clear directions within the hotel and share valuable information about the surrounding areas to enhance guests' experiences
  • Greet and welcome guests, addressing their requests and inquiries with warmth and professionalism
  • Efficiently handle, store, and deliver luggage to guest rooms, ensuring seamless service
  • Valet Park and retrieve guests' vehicles with precision and care
  • Maintain our parking facilities to the highest standards, ensuring they are immaculate and inviting
Key Skills:
  • A friendly and welcoming approach that exemplifies exceptional customer service
  • Excellent communication skills and a polished appearance that reflects our standards
  • Ability to develop a solid knowledge of the local area and upcoming events to assist guests effectively
  • High energy, enthusiasm, and a positive, can-do attitude that enhances the guest experience
  • A valid Australian driver's license to facilitate vehicle handling
Benefits:
  • Complimentary meal on site every day, including hot meals, sandwich bar, and more
  • Uniform laundered and ready for you daily on property
  • Five weeks of paid Annual Leave for team members who meet the definition of shift worker
  • Discounted parking and other transport options
  • Lifestyle discounts, including gym memberships, retail discounts, and dry-cleaning services

We are committed to creating a diverse, equitable, and inclusive workplace that contributes to exceptional experiences for our guests, a great place to work for our team members, and positive outcomes for our communities.

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