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NSW State Relationship Manager
2 months ago
We are seeking a highly motivated and experienced Relationship Manager to join our New South Wales Injury Management and Rehabilitation team at The Procare Group.
This role will be responsible for managing and growing our portfolio of existing customers, as well as developing new customer relationships. The successful candidate will report directly into the NSW State Manager and work alongside our National Head of Partnerships, with full support from our National management team.
This is a full-time role based at our head office, balanced with flexible working options.
Key Responsibilities- Accountability for overall NSW key account strategy and growth and retention.
- Account management of key clients, including the cultivation of long-lasting working relationships.
- Acting as lead point of contact for our NSW Workers Compensation claims service providers, employers, and risk management consultants.
- Driving key service deliverables, including customer performance outcomes, revenue growth, and client engagement.
- Working with the wider national management team to establish and execute an ambitious strategic growth plan.
- Supporting State Manager and National Heads as commercial strategic lead, including involvement with securing and delivering NSW-based tender responses and presentations.
- Developing key NSW management teams' account capability and systems to enable growth for their regions.
- Experience working within Occupational Rehabilitation (essential).
- Previous Account/Customer Relationship experience (minimum of 3 years).
- Agent experience (desirable).
- A genuine commitment to driving continuous improvement.
- A commitment to maintaining and promoting the existing positive culture within our team.
- Passion for delivering growth through building sustainable new partnerships.
- A thorough and comprehensive induction.
- A unique opportunity to assist in growing our existing client base alongside a successful team.
- Ongoing support and collaboration from our highly experienced National management team.
- Excellent remuneration package based on experience and bonus incentives.
- Welcome pack on commencement and the latest equipment, including laptop and mobile.
- Financial assistance for relocation (if relocating from interstate).
- Novated leasing and purchased leave options.
- Paid parental leave.
- Benefits to enhance your work-life balance, including paid parental leave, access to our Employee Assistance Program, hybrid working arrangements, national secondment opportunities, and more.
The Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication, and Find a Solution. At Procare Injury Management, our vision is to be the most respected national rehab and wellbeing business in Australia, with a focus on delivering high value for our customers through every interaction.
We value our people and know that fantastic talent is the only way to shape our future success. We're all about building a high-performing team, where we embrace collaboration and new ways of thinking.
