Customer Experience Ambassador
4 weeks ago
Embark on a rewarding career with Avis Budget Group, where you'll play a vital role in delivering exceptional customer experiences. We're seeking a motivated and energetic individual to join our team as a Customer Service Representative.
About the RoleIn this dynamic position, you will be the face of our brand, interacting with customers at the rental counter while promoting products and services, completing bookings, and responding to inquiries.
- Key Responsibilities:
- Establish rapport with customers by actively listening to their needs
- Review ABG's various add-ons and services to determine the best options for each customer
- Effectively communicate rental procedures and guidelines
- Complete rentals in a timely, efficient, and accurate manner
- Respond to customer questions and provide solutions
You'll enjoy a competitive hourly rate, plus loadings and commission incentives, making this an attractive opportunity. Our comprehensive wellbeing program includes life insurance, discounted health insurance, superannuation options, and access to Perkbox – discounts and offers with hundreds of retailers and big brands.
- What's in it for you?
- Hourly pay + loadings + commission incentives
- Wellbeing programme incl. life insurance + discounted health insurance + superannuation options
- Access to Perkbox – discounts and offers
To succeed in this role, you'll need:
- Full and valid driver's license
- Ability to work in a fast-paced environment while delivering exceptional customer service
- Previous experience in retail, hospitality, customer service, sales, or similar roles
- Ability to follow procedures and adhere to company guidelines and standards
Avis Budget Group is a global leader in transportation solutions, with a culture that values performance-driven individuals who thrive in a supportive and empowering environment. As part of our 25,000-strong team, you'll contribute to shaping the future of transportation while enjoying a range of benefits and opportunities for growth.
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