Customer Service Ambassador

4 weeks ago


Cambridge, Australia Avis Full time
About the Role

In this exciting position, you will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings, and responding to general customer inquiries.

As a key member of our team, you will establish customer car rental needs by actively listening, review ABG's various add-ons and services to determine what best suits the customer, communicate rental procedures and guidelines effectively, complete rental bookings in a timely, efficient, and accurate manner, and answer customer questions and inquiries.

What You'll Do
  • Build strong relationships with customers to understand their needs and preferences
  • Determine the most suitable rental solutions for customers based on their requirements
  • Communicate complex information clearly and concisely to customers
  • Process rental bookings efficiently and accurately
  • Provide exceptional customer service and support
Perks You'll Get


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