Customer Service Team Member
3 weeks ago
We are seeking passionate, driven individuals to join our team as a Customer Service Representative.
About the RoleAs a key member of our customer-facing team, you will interact with customers at the rental counter, promoting products and services while completing bookings and responding to inquiries.
Main Responsibilities:
- Establish strong relationships with customers by actively listening to their needs
- Determine suitable car rental options and communicate procedures effectively
- Complete bookings in a timely, accurate manner
- Answer customer questions and provide exceptional service
To be successful in this role, you will need:
- A full and valid driver's license
- The ability to work in a fast-paced environment while delivering exceptional customer service
- Previous experience in retail, hospitality, customer service, sales, or similar roles
- The ability to follow procedures and adhere to company guidelines and standards
Salary Information
$65,000 - $80,000 per annum, depending on experience
Location
Cambridge, Tasmania, Australia
Why Join Our Team?At Avis Budget Group, we offer a supportive, friendly culture where you can grow and develop your skills. As part of our team, you will have access to:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A comprehensive wellbeing program, including life insurance, health insurance options, and superannuation
- Access to Perkbox, offering discounts and offers with hundreds of retailers and brands
- A employee assistance program (EAP) for mental health and wellbeing support
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